Description

Salary Range: $91,095 - $121,460

Job Grade: 12E (for internal purposes only)

Close Date: 06/2/2023 at 3:00 pm CT

Relocation: No

Summary

This job position will primarily focus on conducting training needs analysis and designing and developing Electric Utility Market Requirements and Customer Focused training curriculums and programs using effective instructional design methodologies and technologies.

Key Roles & Responsibilities

Directly or through others:

• Design and develop comprehensive training and process solutions using human performance methodology, best practices, and ADDIE methodology. Other responsibilities include:

• Perform all essential functions and aspects of the job description including any other specific job requirements.

• Aility to interface and develop trust with employees, management, and customers, foster and implement effective teamwork, and apply effective project management, problem solving, change management and time management skills.

• Collaborate with key stakeholders to conduct training needs analysis and identify appropriate training solutions.

• Communicate complex subject matter to a variety of audiences.

• Lead workshops and focus groups to conduct analysis, and develop and document process flows.

• Lead and conduct the design, development, and delivery of training and development programs that comply with regulations, company policies, procedures, work rules and management expectations and include an appropriate variety of instructional methods, settings, and technologies.

• Research emerging trends in training methods and technologies and recommend enhancements.

• Web-based instructional design and development.

• Instructor-led instructional design and development.

Education, Experience, & Skills:

• High school diploma, GED, or equivalent required

• Bachelor’s degree in training, organizational development, adult education, or other related field and 5 years experience in developing and delivering training and development programs or 8 years experience in developing and delivering training and development programs preferred.

• Experience with e-learning authoring tools (ex: Captivate, Articulate), learning management systems, and multimedia technology (ex. Adobe Creative Cloud, Adobe Premiere, video and audio creation/editing).

• Modifies digital photographs, creates graphics and animations.

• Experience in documenting process flows and procedures.

• Strong interpersonal communication skills.

• Strong process design and development skills.

• Strong project management skills.

• Ability to work in an open, collaborative environment.

• Information mapping.

• Experience in Microsoft Office Suite (Visio, Word, Excel, PowerPoint).

• Excellent planning, organizational, time management, multi-tasking, prioritizing, written and verbal communication skills.

• Self-starter, highly motivated with the ability to work independently or collaboratively to develop training materials and programs.

• Experience in the electric utility industry desired, but not required.

Measures of Success

• Effective leadership; acts responsibly and is self-directed.

• Strong, productive relationships with both external/internal constituents and proactively develops solutions to improve service.

• Analyzes performance gaps and training needs, requirements, and requests in a manner that effectively identifies when training is an appropriate solution and what training is appropriate.

• Designs, develops and delivers safe, effective, relevant, technically accurate, and innovative performance-based training that meets the Company’s needs.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)