Pacific Gas & Electric Company Electric Maintenance and Construction Shift Supervisor in Cupertino, California

Requisition ID # 15462

Job Category : Maintenance / Construction / Operations

Job Level : Supervisor

Business Unit: Electric Operations

Job Location : Cupertino


Based in San Francisco, Pacific Gas and Electric Company, a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric utilities in the United States. And we deliver some of the nation's cleanest energy to our customers in Northern and Central California. For PG&E, Together, Building a Better California is not just a slogan. It's the very core of our mission and the scale by which we measure our success. We know that the nearly 16 million people who do business with our company count on our more than 24,000 employees for far more than the delivery of utility services. They, along with every citizen of the state we call home, also expect PG&E to help improve their quality of life, the economic vitality of their communities, and the prospect for a better future fueled by clean, safe, reliable and affordable energy.

Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.

Department Overview

The men and women of Electric Operations ensure the delivery of safe and reliable electric service to our customers. Electric Operations is responsible for every aspect of PG&E's electric distribution and transmission operations, including planning, engineering, maintenance and construction, asset management, business planning, restoration and emergency response.

Position Summary

Directs teams of Troublemen and Crews (outage, emergency first responders) to monitor and restore system-wide Distribution grid. Analyzes and prioritizes outages to determine the most efficient procedure for restoration. Creates and fosters a safe work environment by maintaining compliance with company and regulatory safety procedures, policies and practices and by monitoring and ensuring the safety of employees and the public.

Job Responsibilities

  • Conducts electric construction work verifications as directed by company and/or regulatory requirements.

  • Monitors the electric system using the Outage Management Tool (OMT) and Field Automated Support (FAS) technologies and by ongoing communication with the Control Center.

  • Oversees, provides direction and coaching to first responders dispatched to outage site, for both emergency and non-emergency situations. Improves outage response by ensuring outages are prioritized and analyzed to determine the most efficient procedure for restoration, which may require communicating with customers to determine restoration needs. Assesses the outage condition to determine if complete restoration is necessary or if temporary repairs are sufficient to restore power.

  • Participates in the development of investigation packages for missed outage measures. Participates in the investigation and determination of root cause for all safety related incidents. Monitors and completes job site inspections of field crew work.

  • Partners with Electric Distribution Supervisors to conduct, document, and resolve audits and inspections as required.

  • Provides supervision & direction to Electric M&C Crews and Troublemen during assigned shift.

  • Regularly visits crew sites during shift to ensure safety and efficiency. Ensures proper crew sizing is established to complete required tasks. Provides coaching to crew as needed and records crew site visit outcome into appropriate system/tool.

  • Supervises maintenance and construction work during shift, both scheduled, corrective maintenance work (i.e., GO165 compliance work) and construction work resulting from outages. Works closely with the RML (Remote Materials Lead) to ensure required material and equipment is available for crews working outside of regular business hours. Prepares activity log for transition to Electric Distribution Supervisor.

  • Supports and maintains good communication about outage status and personnel with other departments which includes RMC, Distribution Operators, Dispatchers, Engineering, Estimating and Restoration to improve processes and ensure a high level of customer service.



  • High School or GED-General Educational Development-GED Diploma

  • Utility industry experience, electric, 5 years

  • CA Class C License, or equivalent


  • Bachelors Degree or equivalent experience

  • Experience as Troubleman, or related

  • Hands on technical skill and knowledge. Knowledge of PG&E restoration procedures. Knowledge of the types of materials and equipment required for outage restoration.

  • Strong verbal communication skills with a diverse workforce.

  • Decision making and prioritization skills.

  • Knowledge of electrical safety best practices and methods.

  • Leadership skills.

  • Knowledge of the bargaining unit contracts.

  • Strong customer service orientation.

  • Knowledge of control center operations and outage