Job Information
American Electric Power Work Scheduling Asst - Work Scheduling Asst Senior in Columbus, Ohio
34907BR
Title:
Work Scheduling Asst - Work Scheduling Asst Senior
Job Description:
Assist in the work scheduling process by assigning jobs to line servicer personnel and providing customer assistance for an assigned area.
ESSENTIAL JOB FUNCTIONS
Under moderate to limited supervision:
Perform duties assigned in the work scheduling process, including the assignment of jobs to line servicer personnel using management system applications.
Develop schedules for line servicer and technician appointments.
Communicate with customers and direct inquiries.
Support adherence to standard work scheduling policies and procedures.
Assist with outage management as needed.
Provide administrative support as needed.
Auto req ID:
34907BR
Relocation:
No
Location:
Columbus, OH
Job Type:
Full-Time
Job Category:
Administrative and Support Services
Minimum Requirements:
BASIC QUALIFICATIONS OF WORK SCHEDULING ASST
Education requirements
- High school diploma or GED required.
Work Experience
3 years of post high school experience in utilizing administrative procedures and office equipment or the equivalent, normally obtained by progression through the Work Scheduling Rep Assc classification.
Demonstrated proficiency with computers and computer programs, effective verbal and written communication skills required.
BASIC QUALIFICATIONS OF WORK SCHEDULING ASST SENIOR:
Education requirements
- High school diploma or GED required.
Work Experience
6 years of post high school experience in utilizing administrative procedures and office equipment or the equivalent, normally obtained by progression through the Work Scheduling Asst classification.
OTHER REQUIREMENTS:
Demonstrated proficiency with computers and computer programs, effective verbal and written communication skills required.
Basic knowledge of distribution operations and other departments within the AEP system preferred.
Ability to demonstrate the following skills and competencies: Organizational and analytic/problem solving skills; Prioritization skills; Customer Focus; and Teamwork.
Strong verbal and written communication skills.
Must be available for overtime when needed.
Occasional travel may be required.
Physical demand level is Sedentary
Work Designation:
Hybrid
Geographic Proximity:
Central Ohio
Equal Opportunity Employer | Minorities/Females/Disability/Vets
American Electric Power
-
- American Electric Power Jobs