Job Summary

The Knowledge Sharing Specialist is responsible for fostering a culture of knowledge sharing within the organization. This role involves developing and implementing strategies to capture, organize, and disseminate industry-specific knowledge to enhance business operations, improve decision-making processes, and increase overall productivity. The Specialist will work closely with Leadership and various departments (operations, engineering, safety, etc.) to ensure that valuable insights and information are obtained, accessible, and utilized effectively. Additionally responsible to facilitate and support best practices/benchmarking request activities and the collaboration with peer-to-peer learning opportunities and industry groups/partners. Produce regular communications and summaries of activities and performance for various stakeholders.

Essential Functions

• Develop and implement comprehensive knowledge management strategies that align with organizational goals.

• Identify key knowledge areas and create processes for capturing and sharing this information.

• Create, curate, and manage a centralized knowledge repository, ensuring data accuracy and accessibility.

• Develop and maintain knowledge-sharing platform and management system.

• Organize and facilitate knowledge-sharing events, including site visits, and training sessions.

• Collaborate with various departments to promote a culture of continuous learning and knowledge sharing.

• Conduct regular audits of knowledge repositories and actions to ensure data relevance and applicability.

• Monitor and evaluate the effectiveness of knowledge management efforts and make necessary adjustments.

• Establish regular communications and summaries of learning activities/opportunities and performance.

• Identify opportunities for automation and process improvement using technological tools.

• Stay up-to-date with industry trends and best practices in knowledge management.

• Collaborate with various departments to identify and address knowledge gaps.

• Facilitate industry knowledge sharing process requests to engage in peer-to-peer learning opportunities.

• Provide support to staff in the use of knowledge management tools and systems.

• Establish and maintain partnerships with business units to enhance collaboration and knowledge sharing.

• Interaction with Industry associations ie; AGA, EEI

• Other duties as assigned

Required Qualifications

• Bachelor’s Degree in related fields of Communications, Business Administration, etc.

• Excellent organizational, communication, and collaboration skills.

• Ability and confidence to lead and manage up and across the organization.

• Strong analytical and project management abilities.

• Ability to facilitate meetings / tables and achieve group consensus

• Effective project management skills and ability to drive execution

• Creating, maintaining and enhancing critical internal/external stakeholder relationships

• Ability to manage multiple projects and team participation at various states concurrently ensuring timely delivery and desired outcomes

• Analytical / critical thinking with proven business acumen

• Demonstrated written and verbal communication skills to effectively convey complex information in a clear and concise manner. Ability to create engaging and informative content for various audiences.

• Experience in project management, including planning, execution, and monitoring of knowledge management projects. Ability to manage multiple projects simultaneously and meet deadlines

• Strong problem solving and decision-making skills

• Collaboration and Interpersonal Skills

• Strong interpersonal skills to build relationships and collaborate with various departments and stakeholders.

• This role is ideal for someone who is passionate about leveraging knowledge to drive organizational success and is skilled in creating systems that facilitate the seamless flow of information.

• Ability to work effectively in a team-oriented environment and facilitate knowledge-sharing sessions.

Preferred Additional Qualifications for Position

• Excellent communication skills

• Project Management experience or proven experience to lead complex projects with competing priorities

The preceding description is not designed to be a complete list of all duties and responsibilities required of the position.

Work Authorization

Authorized to work in the United States without requiring sponsorship.

Inclusion & Diversity

Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.

Respect and take into consideration diversity within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represent all walks of life and all backgrounds.

Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.

Equal Employment Opportunity

NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.

By applying, you may be considered for other job opportunities.

Safety Statement

Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits.

Salary Range:

$77,400.00 - $116,200.00

Posting Start Date:

2024-12-04

Posting End Date (if applicable):

2024-12-20

Please note that the job posting will close on the day before the posting end date.

At NiSource, you'll be part of the team serving nearly four million customers throughout the Midwest and Mid-Atlantic, who count on us to energize their homes and businesses. Whether speaking with customers by phone, analyzing financial data or installing new gas lines in a neighborhood, you’ll meet exciting challenges each day and make the most of your skills and talents. And you’ll be part of a company that was named by Forbes magazine as one of America’s Best Large Employers.

We're looking for talent from all backgrounds. We invite candidates of all abilities to come as they are and do what they love. Through our years of successful growth, we’ve stayed true to our roots by making a difference in the lives of millions of our customers. If you’re interested in joining an inclusive, innovative company that fosters opportunity for growth, NiSource might be the place for you.