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Nebraska Public Power District Security Operations Center (SOC) Armed Specialist in Columbus, Nebraska

Security Operations Center (SOC) Armed Specialist

Location:

Columbus, NE, US, 68602-0499

Nebraska Public Power District (NPPD) has an immediate opening for a Security Operations Center (SOC) Armed Specialist I or II located at Columbus General Office in Columbus, Nebraska. Position closes October 7, 2022, at 11:59 p.m. Central Time.

Position Summary

SOC Armed Specialists work in a centralized Security Operations Center (SOC), located in the Columbus General Office to provide security related services, control site access, and respond to actual or potential security threats and violations at District sites. This is an essential position in order to keep ongoing operations for the District.

Education, Training and Experience

SOC Specialist I (Armed)

High School Diploma or a GED is required.

Must be a minimum age of 21 and have experience working in a dispatch center, call center, alarm monitoring center or security operations center preferred.

Extensive firearms experience/training preferably through law enforcement, security officer, corrections or military, is preferred.

Knowledge of AMAG Access control and Milestone Video Management systems is preferred.

Knowledge of NERC procedural requirements preferred.

Experience making independent use of force level decisions in real life situations.

Ability to type a minimum of 30 words per minute.

SOC Specialist II (Armed)

All requirements as listed above, AND a minimum of 2 years SOC experience, demonstrated and consistent application of policies and procedures with local supervision’s recommendation for progression.

Licenses and/or Certifications

Valid Driver’s License

Proof of eligibility to legally carry a concealed weapon in the state of Nebraska (CCW, LEO, Retired LEO).

Essential Duties & Responsibilities

SOC Specialist I (Armed)

Demonstrate mental alertness and the ability to exercise good judgement, implement instructions and policies, fully understand security task and processes, and possess the acuity of senses and ability of expression sufficient to permit accurate communication by written, spoken, audible, visible, or other signals required by assigned job duties. Demonstrate high level of dependability and reliability.

Demonstrate ability to independently and fluently operate the Districts Physical Access Control System (PACS), Video Management System (VMS), Electronic Intercom System (EIS), Incident/Maintenance reporting software, Telephone system, and Statewide Radio System within 8 weeks of hire.

Control access to District facilities located throughout the state using Physical Access Control Systems (PACS), cameras, and intercom systems.

Follow District guidelines and standards to ensure the District remains compliant with Federal (NERC), State, Local, and district security requirements.

Monitor, respond to, coordinate and document a response to alarms (fire, intrusion, robbery, panic, motion) that are routed into the SOC.

Ensure all cameras, PACS, intercoms, doors, gates, motion detection devices, and computers/servers are performing optimally.

Operate a state-wide radio system and long range walkie talkies to communicate with District employees and emergency personnel.

Manage accountability at select District facilities to ensure accurate list of persons onsite during site emergencies.

Assist in training and evaluating new operators and documenting their performance as instructed.

Ability to continually display and maintain safe firearms handling practices.

Ability to pass District required firearms training and range qualifications program with assigned firearm.

Essential Duties & Responsibilities (Continued)

Ability to successfully complete Stop the Bleed training, Pressure Point Control Tactics (PPCT) training and/or other less than lethal training required by the district.

Demonstrate ability to independently and fluently operate the Districts Physical Access Control System (PACS), Video Management System (VMS), Electronic Intercom System (EIS), Incident/Maintenance reporting software, Telephone system, and Statewide Radio System within 6 weeks of hire.

Effectively identifies and communicates potential and problematic situations. Contact appropriate personnel to obtain assistance in problem resolution. Exercise independent judgment in a calm, collective approach during emergencies and stressful situation. Act as an on-site lead when supervision is not available. Resolve questions, complaints, and requests that may involve policy interpretation. Follow up on customer inquiries and perform research to assure satisfactory resolution. Assist with the training program by developing training material and training new Specialist.

Ability to immediately respond and properly address any emergency or threats within the assigned facility. Ability to apply proper judgement when determining proper use of force during changing or escalating environments.

SOC Specialist II (Armed)

The Security Operations Center (SOC) Specialist, (Armed) Level II must be able to perform the duties and responsibilities as described in the Security Operations Center (SOC) Specialist, (Armed), Level I position.

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Effectively identifies and communicates potential and problematic situations. Contact appropriate personnel to obtain assistance in problem resolution.

Exercise independent judgment in a calm, collective approach during emergencies and stressful situation.

Act as an on-site lead when supervision is not available. Resolve questions, complaints, and requests that may involve policy interpretation.

Follow up on customer inquiries and perform research to assure satisfactory resolution.

Assist with the training program by developing training material and training new Specialist.

As business dictates, Level II Specialists are eligible to be appointed by Management to a Quarterback temporary role. Quarterbacks act in a temporary leadership role to support other specialists with issue escalation, consistency of work, and aid in building skill set, talent, experience, ownership, and accountability in the organization. Quarterback may also be assigned to temporary projects as dictated by management.

Accountable for other duties as assigned.

Core Competencies

Customer Focus

Employees & Teamwork/Diversity & Inclusion

Integrity/Excellence

Public Service/Environmental Stewardship

Safety

Salary Information - Nebraska Public Power District offers a competitive starting salary with opportunities for growth.

Security Operations Center Specialist I (Armed) Pay Grade - 7 Hourly Typical Pay Grade Starting Salary Range: $19.33 - $23.68

Security Operations Center Specialist II (Armed) Pay Grade - 8 Hourly Typical Pay Grade Starting Salary Range: $21.24 - $26.02

Travel Required: Up to 25% (With no or minimal overnight stays, less than 3 per month, typically within state of Nebraska) Travel required may fluctuate by business need. This is an estimate and will be discussed further with candidates that receive an interview.

Nebraska Public Power District offers a competitive starting salary and an excellent benefits package including medical and dental insurance, 401K retirement plan, paid holidays, paid vacation, paid medical, training opportunities and more.

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Human Resources at Nebraska Public Power District.

Nebraska Public Power District is an Equal Opportunity Employer

We are an Equal Opportunity Employer who values the contributions of its diverse work force. We are only legally able to hire persons who are 1) a United States citizen or national, 2) a lawful permanent resident of the United States, or 3) an alien legally authorized to work in the United States.

Hiring Philosophy (https://www.nppd.com/careers/hiring-philosophy)

Federal EEO

E-Verify Participant (https://docs.nppd.com/EVerifyParticipant.pdf)

Right to Work

FMLA (https://docs.nppd.com/FMLA_Poster.pdf)

Pay Transparency Nondiscrimination Provision

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