Colorado Springs Utilities Accounts Receivable Lead in Colorado Springs, Colorado
Accounts Receivable Lead
Job Type: Customer Support/Client Care
Pay Range 27.00 to $32.40
Location Colorado Springs, CO
Date First Posted 11/19/21
Accounts Receivable Lead
Colorado Springs Utilities is seeking a talented professional to join our team! As a key member of the Customer Services Department, you will manage the complex and analytical functions related to payment operations and reconciliation. In doing so you will have the opportunity to partner closely with multiple areas of the organization while you directly influence the daily operations of account balances, system interfaces, and reconciliations.
If you are someone who demonstrates high levels of integrity, accuracy, critical thinking, and problem-solving abilities, we want to hear from you. You will be joining a forward-thinking team that encourages professional growth and thrives on challenges in an ever-changing environment.
In this job, you will make an impact by:
Performing reconciliations to include: balancing for payment processing, customer information system, vendor accounts, and bank deposits
Conducting data analysis and evaluating: revenue and billing programs, proposals, processes, and procedures and making recommendations when necessary
Troubleshooting and resolving complex problems by researching and analyzing data
Managing the internal audit program by conducting audits to ensure compliance with internal policies, procedures, and regulatory standards
Managing unit projects and participating as a SME for larger projects within the section
Handling the occasional business or residential customer escalation and providing customer account summaries to leadership
Actively contribute to the mission and vision of Colorado Springs Utilities
What would make you successful in this role? The ideal candidate will offer three to five years of experience in a relevant customer service-oriented field, accounting, or financial function. Knowledge of General Accepted Accounting Principles (GAAP) and proficiency in Microsoft Office Suite, with a specific focus on Excel.
Our people are the heart and soul of Colorado Springs Utilities. They keep the lights on, gas flowing, water coming in, and wastewater leaving. We do not just say people are important – we prove it! That’s why we are honored to invest in protecting the health and financial security of our employees and their families through our rich benefits program.
Work-Life Balance – Because everybody needs time off to recharge
Vacation –New employees accrue 13 days of paid time off to start, while our more tenured employees accrue 24 days per year
Personal Leave –3 days per year of personal leave
Paid Holidays –10 paid holidays per year
Sick Leave – Accrue 12 days of sick leave annually for those days when you or a family member is feeling under the weather
Vacation Buy – Purchase up to 40 hours of additional vacation time
Pension Plan – Looking forward to a comfortable lifestyle once you’re done working? The Colorado Public Employees’ Retirement Association (PERA) provides you with retirement benefits and peace of mind when you retire
Medical – Select from three comprehensive medical plans, starting at $10.30 a month. Employees also enjoy access to a Health Savings Account (HSA) and Flexible Spending Account (FSA)Wellness Program – Voluntary wellness program that allows you and your spouse to each earn up to $500 to use towards healthcare expenses, $100 in Visa gift cards, and up to $400 in gym membership reimbursements
Dental – Select from two dental plans, with in-network preventive care covered at 100%
Vision – Voluntary plan that covers full vision care services and discounts on LASIK eye surgery
Disability Coverage –Short-Term (STD) and Long-Term Disability (LTD) insurance can be purchased
Life Insurance –Company-paid life insurance and supplemental coverage are available
Retirement Saving Programs – Supplement your pension plan with voluntary retirement programs such as the PERAPlus 401(k) and MissionSquare’s Roth IRA and 457 plans. Your future self will thank you
Curious about joining our team? Learn more at https://coloradospringsutilities.jobs/jobs/
All positions will be posted for a minimum of 5 calendar days.
Starting pay will be determined at the time of offer based on the experience, education, and training of the successful candidate.
Colorado Springs Utilities does not sponsor work visas of any kind (including but not limited to F-1, H-1B, or TN visas). Eligible applicants must be authorized to work in the United States.
Colorado Springs Utilities is an Equal Employment Opportunity/Affirmative Action employer. Our differences make us richer. Learning and growing from one another makes us more than what we were. We want our workforce to be as diverse as our business and recognize the limitless benefits of this commitment. Our desire is to have the organization reflect the diversity of the Pikes Peak Region. As an Equal Employment Opportunity employer, it is our commitment that no person shall be unlawfully discriminated against because of race, color, national origin or ancestry, sex, age, religious convictions, veteran status, disability, political beliefs, sexual orientation, or gender identity. Affirmative Action is Colorado Springs Utilities’ effort to ensure positive steps are taken to have a representative workforce reflective of the relevant available labor force.
For more information regarding applicant rights, visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm
Accessibility Accommodations . If you are an individual with a disability or disabled veteran who is unable to use our online tools to search and apply for jobs, you may request a reasonable accommodation by contacting us at firstname.lastname@example.org or by calling 719-668-7500. This option is reserved for individuals who are unable to use or require assistance with the online tools as the result of a disability and is not intended for other purposes.
E-Verify and Right to Work Notice . Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Colorado Springs Utilities participates in E-Verify. For more information on your rights and responsibilities as an applicant, please visit: http://coloradospringsutilities.jobs/applicants-rights-and-responsibilities/ . If you have a legal right to work in the United States, there are laws to protect you against discrimination in the workplace. You should know that no employer can deny you a job or fire you because of your national origin. Unless mandated by law or government contract, employers cannot require you to be a U.S. Citizen or permanent resident or refuse any legally acceptable documents. If any of these things have happened to you, you may have a valid charge of discrimination that can be filed with the OSC. Contact the OSC for assistance in your own language. Call 1-800-255-7688. TDD for the hearing impaired is 1-800-237-2515. In the Washington, D.C., area, please call 202-616-5594, TDD 202-616-5525 Or write to: U.S. Department of Justice Office of Special Counsel NYA 950 Pennsylvania Ave., N.W. Washington, DC 20530.
Have a question? If you have a question about a position or need assistance from a recruiter, email us at email@example.com or call 719-668-7500.
Job Type: Customer Support/Client Care
Colorado Springs Utilities
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