WEC Energy Group Operations Manager in Cloquet, Minnesota
Minnesota Energy Resources Corp , a subsidiary of WEC Energy Group, is seeking an Operations Manager in our Cloquet, Minnesota location.
The Operations Manager is responsible for various field operational activities in Customer Operations. These activities vary depending on their assignment but could include: managing gas construction and maintenance activities and providing direct supervision of the gas supervisory staff in an Area; identifying and implementing strategic direction and best practices in Customer Operations relating to field operations and resource management including the scheduling of work (internal/external) and the strategic management of the contracted workforce. In all cases the main focus of the Operations Manager is operational safety, customer satisfaction, financial accountability and resource management.
In addition, the Operations Manager may be called on to perform other roles including: Incident Commander; Company Resource Manager; Area Restoration Director and Utility Mutual Assistance Coordinator.
Ensure that all work is performed according to safety rules, work procedures and construction standards and according to the engineered design
Ensure the safe operation of our distribution facilities and maintain prompt response to emergencies
Ensure Customer Satisfaction goals are met and customer concerns are addressed promptly related to construction activities
Ensure work force is effectively trained so as to develop employee skills as well as meet all legal requirements for training
Manage and promote the ServiceChoice product line to meet ROE objectives.
Provide direct reports with training and work experience opportunities necessary to ensure personal success.
Monitor and manage workload and schedule to meet required by dates. Work with all areas to share resources as necessary.
Develop and implement innovative construction and maintenance practices to reduce costs and improve efficiency
Ensure effective management of construction contracts and contractors
Provide strategic direction for contracted labor resources
Provide direction and support to engineering, expediting and construction to achieve departmental and Area goals for on-time service installations, reliability and budgets
Provide oversight of work scheduling and resource allocation either globally or within an Area depending on assignment
Establish, monitor and manage key business process, metrics and cost controls to achieve construction and operational goals
Monitor, manage and control operational budgets to meet budgetary goals of Customer Operations and the Area
Develop and implement staffing plan
Provide leadership during escalated events (storms, outages, other emergency situations)
Bachelor’s degree in a relevant discipline is desired. In lieu of a degree, a minimum of five years of electric/gas distribution construction and maintenance experience in a leadership role is required.
5+ years of supervisory experience and knowledge of field operations
End Date: 12/13/2021
We reserve the right to modify the application deadline or discontinue accepting applications for any position if deemed necessary.
Learn more at Careers (https://www.wecenergygroup.com/careers/index.htm)
WEC Energy Group and its subsidiaries are Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected class.
EEO/AA policies and statements (https://www.wecenergygroup.com/careers/equal-employment-opportunity.htm)
Cloquet, MN, US, 55720-1681
Company: Minnesota Energy Resources (MER)
Req ID: 716