Job Information
NiSource Technical Trainer - M&R in Chester, Virginia
Introduction
The Technical Trainer plans, prepares and delivers training programs to meet the development needs of the M&R employees. Provides quality, timely and innovative training curriculum, including but not limited to: safety and applications along with training within Gas Operations job classifications. Builds and maintains working relationships with operations, construction, engineering, customer operations, etc. while meeting their business needs. Assess course and curriculum development. Takes actions to ensure employees are properly prepared to work safely, effectively and in compliance with all Regulatory, OSHA and industry requirements. This role also contributes to final determination on employee training and work readiness/progression status. Works together with field operations and On the Job Trainers to determine employee competency to determine and deliver competency training as needed.
This position will have estimated travel up to 20%.
Principal Duties and Responsibilities
Technical Trainer 1:
Leads learning events to build student knowledge and skills with a primary focus on gas operation and maintenance, service, M&R, engineering, and other operations activities
Integrates classroom training, hands on practice and simulation, and on the job training (OJT) events that maximize student learning
Delivers training initiatives that provide practical in field experience for employees to build employees mastery
Identifies and recommends classroom and hands on training activity improvements while working with curriculum team to continually improve training activities
Directs the planning, execution, delivery, and facilitation of all training programs in specified disciplines
Provides training recommendation to governance process
Provides training recommendations to Operator Qualifications/Certifications programs to ensure employees are able to demonstrate knowledge and hands-on competency
Manage & direct the work of trainees while in training courses
Promotes a safe work environment by actively participating in all aspects of employee safety program and support our interdependent safety culture by ensuring the safety of co-workers
Technical Trainer 2: (Includes Technical Trainer 1 duties plus):
Independently provides learning activities for more complex courses to improve student knowledge
Oversees training of tech trainer 1
Implements/trains learning initiatives that provide practical in field experience for employees
Identifies/reacts to learning opportunities, while developing employees towards masterly level of job positions
Partners with operations management to identify training needs and delivers programs to ensure compliance
Identifies needs and participates with Gas Standard reviews within operations
Researches, analyzes and applies current technology and related training by reviewing periodicals, journals, attending seminars, etc. to continuously improve training courses
Monitors energy industry trends, analyzes potential impacts and recommends strategic approaches
Technical Trainer 3 (Includes Technical Trainer 2 duties plus):
Leads learning events that build student knowledge and skill with a primary focus on gas activities
Directs classroom training, hands on practice and simulation, and on the job training (OJT) events that maximize student learning
Implements/trains learning initiatives that provide practical in field experience for employees
Leads a Training governance program
Subject matter expert for curriculum development
Develops and maintains working relationships with front line leaders to be aware of trainee experiences and knowledge
Monitors energy industry trends, analyzes potential impacts and recommends strategic approaches
Senior Technical Trainer (Includes Technical Trainer 3 duties plus):
Manage classroom training, hands-on practice and simulation to maximize student learning
Conduct skill evaluations for Trainer 1, 2 & 3 positions
Mentor trainers and assist them in their development
Represent technical training by delivering presentations at industry sponsored events
Lead strategic discussion with key business partners regarding annual training work plan
Subject matter expert to assist with curriculum development and gas standards reviews and updates
Testifies in Arbitrations, depositions, and court cases as needed
Required Qualifications for Position
Technical Trainer 1:
1+ years of experience in gas industry and/or background in training within a related utility, skilled trades, emergency response community, or in training military personnel
Experience delivering effective technical training programs
Excellent communications, presentation, interpersonal skills
Knowledge of PC applications/skills
Valid Drivers License
Technical Trainer 2:
3+ years of experience in gas industry and/or background in training within a related utility, skilled trades, emergency response community, or in training military personnel
Experience delivering effective technical training & evaluation programs
Knowledge of maintenance and operating procedures and processes used in the programs assigned
Excellent communications, presentation, interpersonal skills
Working knowledge of PC applications/skills (PST, LMS, Onboard, WMS, MDTs, etc.)
Valid Drivers License
Technical Trainer 3:
5+ years of experience in gas utility industry and/or background in training within a related utility, skilled trades, emergency response community, or in training military personnel
Extensive experience in delivering effective technical training & evaluation programs
Extensive knowledge of maintenance and operating procedures and processes used in the programs assigned
Previous experience as a facilitator for various size groups
Excellent communications, presentation, interpersonal skills
Advanced knowledge of PC applications/skills (PST, LMS, Onboard, WMS, MDTs, etc.)
Knowledge of Collective Bargaining Unit Agreement (where applicable)
Valid Drivers License
Senior Trainer:
8+ years of experience in natural gas utility industry and/or background in training within a related utility, skilled trades, emergency response community, or in training military personnel
B.A. or B.S. and/or other technical related certifications preferred
Extensive experience in delivering effective technical training to multiple levels of the organization
Expert understanding of adult learning methods
Demonstrated mastery of competencies for the Senior Trainer level position
Excellent facilitation skills or for various size groups
Subject matter expert for Technical expertise in related discipline
Demonstrated the ability to develop and leverage relationships within and across work groups to achieve results
Advanced understanding of State/Federal gas pipeline regulations
Excellent communications, presentation, interpersonal skills
Demonstrated proficiency of PC applications/skills (PST, LMS, Onboard, WMS, MDTs, etc.)
Knowledge of Collective Bargaining Unit Agreement (where applicable)
Valid Driver's License
Preferred Additional Qualifications for Position
- Bachelor’s Degree and/or other technical related certifications or equivalent field experience preferred
COMPETENCIES:
Building Partnerships
Coaching
Initiating Action
Facilitation
Communication
Work Standards
Resolving Conflict
Technical/Professional Knowledge and Skills
Decision Making
Disclaimer
The preceding description is not designed to be a complete list of all duties and responsibilities required of the position.
Work Authorization
Authorized to work in the United States without requiring sponsorship.
Inclusion & Diversity
Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.
Respect and take into consideration diversity within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represent all walks of life and all backgrounds.
Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.
Equal Employment Opportunity
NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.
By applying, you may be considered for other job opportunities.
Safety Statement
Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits.
Salary Range:
$77,400.00 - $116,200.00
Posting Start Date:
2024-11-26
Posting End Date (if applicable):
2024-12-10
Please note that the job posting will close on the day before the posting end date.
At NiSource, you'll be part of the team serving nearly four million customers throughout the Midwest and Mid-Atlantic, who count on us to energize their homes and businesses. Whether speaking with customers by phone, analyzing financial data or installing new gas lines in a neighborhood, you’ll meet exciting challenges each day and make the most of your skills and talents. And you’ll be part of a company that was named by Forbes magazine as one of America’s Best Large Employers.
We're looking for talent from all backgrounds. We invite candidates of all abilities to come as they are and do what they love. Through our years of successful growth, we’ve stayed true to our roots by making a difference in the lives of millions of our customers. If you’re interested in joining an inclusive, innovative company that fosters opportunity for growth, NiSource might be the place for you.
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