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Enbridge Sr Advisor OCM & Communications in Chatham, Ontario

Posting End Date:

June 17, 2024

Employee Type:

Regular-Full time


This is a non-union position

Do you have experience as a senior business professional with a wide range of expertise in the areas of organizational change, communications and mentoring, project management, process development, and governance? If so, we are looking for you!

This highly collaborative role is mainly responsible for developing and leading change management strategies, engagement activities, and departmental communications for Legal Services. Working with multidisciplinary teams, and often directly with senior leaders, the incumbent will also support departmental strategic planning and driving operational projects and initiatives to align Legal Services people, processes and technology for Legal Services.

We offer opportunities for career development, growing your knowledge and skills, and an exciting career with competitive benefits and pension package including generous time off.

Apply today to this excellent opportunity on our diverse team!

What you will do:

  • Develops and deploys Agile and Prosci-based plans for project planning and execution and the people side of change for projects of moderate to large size and complexity with cross functional work streams that involve changes to business processes, systems, and technology.

  • Works independently with LS partners to lead and design process development; gather and define requirements and recommendations; develop process documentation, from concept to implementation; design and implement solutions; analyze current state processes and develop new ones to support effective department decision-making; establish an effective change network for dissemination information to impacted users; and ensure user ease of adoption to support the organization in achieving sustainable processes.

  • Coordinates partner engagement activities including communications and training through compelling strategic presentations for internal and external partners that inspire change and drive adoption of processes, tools, and technology; measures and monitors the progress of change against the expected goals of the change initiative, risk mitigation.

  • Coaches and advises Legal Services partners on ownership of legal systems and processes; drives standardization and increased sharing of standard processes across the department.

  • Leads sophisticated projects of moderate to large size with cross functional work streams; provides recommendations for operational, process and service delivery improvements that integrate technical solutions and business requirements to deliver innovative business solutions for Legal Services.

  • Provides expert advice in operational lifecycle planning and development; support the assessment, design and implementation of programs that drive organizational strategy.

  • Uses data collection methods and tools to support the assessment, recommendation, and prioritization of strategic development opportunities; maintenance and identification of performance measures; timely and useful analysis and input on gaps and recommended mitigations, opportunities, and prioritization; input and insight to key results and metrics; delivers operations management reports.

  • Maintains program, project, and initiative workplans, calendars, and collaboration tools.

Who you are:


  • University degree in a relevant discipline (e.g., Business, Economics, Law, Organizational Behavior, Psychology, Communications, Education).

  • 6+ years of related broad business experience; experience focused on large and/or transformational process change, and management is required. Digital transformations, system upgrades, migrations experience is considered an asset.

  • Strong and diverse communication skills; the ability to relate to lawyers and broader Legal Services community is crucial.

  • Experience with technical writing and process development is required.

  • Graphic design skills are considered an asset. Proven proficiency working with applications such as Microsoft Office products (i.e. Word, PowerPoint, Project, SharePoint, Teams, Excel, Power BI is an asset).

  • Demonstrated ability to identify and resolve business issues using strong leadership, analytical, problem-solving and conflict resolution skills.

  • Ability to embrace change, adapt processes, independently manage multiple priorities and tight deadlines.

Preferred :

  • Project Management Professional designation with the ability to train others in project management is an asset.

  • Coaching Experience and/or certification is an asset.

  • PROSCI certified.

Enbridge Flex work program

Enbridge provides competitive workplace programs that differentiate us and offer flexibility to our team members. Enbridge’s FlexWork (Hybrid Work Model) offers eligible employees the opportunity to work variable daily schedules with a flexible start and end time, to opt for a compressed workweek schedule, and the option to work from home on Wednesdays and Fridays. Role requirements determine your eligibility for each option or combination of options. #joinourteam #LI-Hybrid

Physical Requirements include but are not limited to:

Grasping, kneeling, light – moderate lifting (objects up to 20 pounds), reaching above shoulder, repetitive motion, typing, sitting, standing, visual requirement (able to see screens, detect color coding, read fine print), hearing requirement and the ability to sit at a computer for long periods of time.

Mental Requirements (Both Field & Office) include but are not limited to:

Ability to: understand, remember and apply oral and/or written instructions or other information, understand complex problems and collaborate/explore alternative solutions, organize thoughts and ideas into understandable terminology, organize and prioritize work schedule on a short-term basis, make decisions which have moderate impact on the immediate work unit and monitor impact outside this area, understand and follow basic instructions and guidelines, complete routine forms, compose letters, outlines, memoranda and basic reports and communicate with individuals via telephone.

Diversity and inclusion are important to us. Enbridge is an Equal Opportunity and Affirmative Action Employer ( . We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting .

Information For Applicants:

  • Applications can be submitted via our online recruiting system only.

  • We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.

  • Final candidates for this position may be required to undergo a security screening, including a criminal records check.

To learn more about us, visit

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