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Enbridge Advisor Business Systems Support Operations in Chatham, Ontario

Posting End Date:

June 13, 2023

Employee Type:

Regular-Full time


This is a non-union position

Join a team of application specialists representing systems across our operations department where teamwork, collaboration and personal development are areas of focus that remain key to our success.

At Enbridge, we are looking for an Advisor Functional support for our North York/Chatham, ON office. This role provides an opportunity to innovate and improve on our existing Operations applications at Gas Distribution & Storage (GDS) by working directly with Operations and Technology partners on technology initiatives and software releases.

If you're looking to work for an innovative, inclusive employer that offers opportunities for growth, a competitive benefits and pension plan, and generous time off, Enbridge is your place. Come and join us!

Internally, this role is titled as Advisor Functional Support.

What You Will Do:

  • Provide day to day incident and problem management support related to several Operations, Asset Management, and Integrity applications (including Maximo, ClickTouch, ClickSchedule, GetConnected, CCWS and others as required)

  • Provide functional support for Operations partners / departments as assigned.

  • Provide coaching and training to end users to support end to end systems processes

  • Travel to Operations depots to provide face to face support and build relationships with Partners

  • Provide support to IT/TIS Operations projects in the form of Design input, Testing, and Post-implementation Support and other duties as assigned.

  • Lead change: work closely with IT/TIS, Technical Training, and OCM to support organizational change activities for Operations application projects and releases

  • Provide on-call overnight support for WAMS / Operations applications to ensure the flow of emergency work.

  • Collaborate, and build trust with all partners, including internal and external customers, dependent functions, contractors, and internal and external alliance partnerships.

  • Conduct root cause analysis and demonstrate strong problem-solving skills in order to identify and quantify impacts or risks to business outcomes.

Who You Are:

  • Related University degree and 4+ years of directly related experience OR a combination of formal education, certification and experience can also be considered.

  • Good communication, problem solving and analytical skills

  • Ability to build and maintain positive relationships with multi-functional partners

  • Broad understanding of utilities’ Work Management, Asset systems and businesses processes would be an asset.

  • Certification in CBAP would be an advantage.

Flex work clause

Enbridge provides competitive workplace programs that differentiate us and offer flexibility to our team members. Enbridge’s FlexWork (Hybrid Work Model) offers eligible employees the opportunity to work variable daily schedules with a flexible start and end time, to opt for a compressed workweek schedule, and the option to work from home on Wednesdays and Fridays. Role requirements determine your eligibility for each option or combination of options.

#LI-Hybrid #joinourteam

Diversity and inclusion are important to us. Enbridge is an Equal Opportunity and Affirmative Action Employer ( . We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting .

Information For Applicants:

  • Applications can be submitted via our online recruiting system only.

  • We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.

  • Final candidates for this position may be required to undergo a security screening, including a criminal records check.

To learn more about us, visit

Current Enbridge Contractor

If you are a current Enbridge contractor and looking to apply to a posted position, please click on the link below.

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