Duke Energy Senior IT Telecom Analyst - Data Network Engineer in Charlotte, North Carolina

More than a career - a chance to make a difference in people's lives.

Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

Position Summary

This position serves an engineering role with a primary focus on configuration and deploying Cisco data network equipment across the Duke Energy enterprise data networks. This is a highly technical role on a fast paced team, with a responsibility to provide reliable IP connectivity to internal employees and systems.


  • Design, build and implement enterprise LAN, WAN and wireless data networks.

  • Performs rule reviews and configuration updates of additional appliances, such as firewalls and WAN accelerators

  • Maintain accurate diagrams and configurations for all network devices

  • Experienced in adhering to proper Change Management requirements and processes

  • Work in an Agile team environment with peers

  • Contributes to and participates in network improvement initiatives

  • Deployment of code upgrades

  • Contributes to team knowledge base

  • Participates in on-call rotation duties

  • Participates in after-hours work efforts

  • Provides increased availability during Storm Preparation and Storm Mode conditions

  • Represents Telecom Support organization professionally in interaction with internal business partners and other IT Support groups

Working Conditions

  • This position must sit in Charlotte, NC

  • Up to 5% travel

Basic/Required Qualifications

  • Bachelor’s degree from a four-year college or university, OR ten (10) years of prior equivalent work related experience in lieu of a degree

  • Minimum of five (5) years of job related experience in addition to a degree

Desired Qualifications

  • Experience with first hop redundancy protocols, such as HSRP, VRRP, and GLBP

  • Experience with routing protocols, such as OSPF, EIGRP, and BGP

  • Experience with Cisco IOS and NXOS platforms

  • Experience in a predominantly Cisco network environment

  • Proven ability to speak and write about complex technical topics to a less technical audience

  • Ability to independently prioritize daily work, and prioritize multiple tasks

  • Ability to carry out daily work responsibilities with minimal supervision

  • Demonstrated leadership in technical roles

  • Demonstrated leadership identifying improvement opportunities and solutions

  • Basic Microsoft Office skills including Word, Excel, PowerPoint, and Visio

  • Demonstrated commitment to personal and team success

  • Cisco Route/Switch Certifications CCNA, CCDA desired.

  • Experience with Cisco VPN technologies

  • Experience with Enterprise-class Firewall technologies

  • Experience with Syslog, TACACS, Radius, or SNMP

  • Experience with Cisco Secure ACS or Cisco ISE

  • Experience with Quality of Service mechanisms

  • Experience with Avaya Voice systems

  • Experience with Cisco Voice systems

  • Experience with SIP, and Session Border Controllers

  • Experience with Cellular 3G/4G technologies

  • Programming experience with Python or shell scripts

Travel Requirements


Relocation Assistance Provided (as applicable)No

Represented/Union PositionNo

Visa Sponsored PositionNo

Posting Expiration Date

Thursday, May 31, 2018

All job postings expire at 12:01 AM on the posting expiration date.

Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

We are one of the largest electric power holding companies in the United States, supplying and delivering electricity to approximately 7.4 million U.S. customers. We have approximately 52,700 megawatts of electric generating capacity in the Carolinas, the Midwest and Florida – and natural gas distribution services serving more than 1.5 million customers in Ohio, Kentucky, Tennessee and the Carolinas. Our commercial and international businesses own and operate diverse power generation assets in North America and Latin America, including a portfolio of renewable energy assets.

Regardless of your skill set or specific interest, we're looking for the best and brightest talent in the industry. Our people make us great - and we're always looking for more. Find your career path today at Duke Energy, where it's more than a career - it's a chance to make a difference in people's lives.

Duke Energy is an Equal Opportunity Employer and complies with the laws set forth in the Department of Labor EEO Poster and Supplement.