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Duke Energy Senior Change Management Consultant - IT and Cybersecurity in Charlotte, North Carolina

More than a career - a chance to make a difference in people's lives.

Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

Position Summary

This position is responsible for working independently on technology-related projects and initiatives that range from small efforts to complex programs. Employees at this level have a deep understanding of Prosci methodology, approach and tools. Supervisory guidance of individuals at this level is limited to unusual or complex projects or issues. Individuals at this level identify problems, develop solutions and take actions to resolve. They also have some knowledge of complementary disciplines such as project management, agile and design thinking approaches.


This role performs activities to enable adoption of IT-enabled transformational change initiatives.

  • Define and develop change management (CM) strategy, approach and plan for assigned projects and/or initiatives

  • Understand and apply Prosci methodology, tools and approaches to internal client team members

  • Articulate a compelling case for change management to project sponsors and stakeholders

  • Explain CM concepts relative to ROI

  • Provide basic advice and guidance to sponsors relative to sponsor activities

  • Engage with primary sponsors to build coalitions

  • Assess an identified project to establish impacts

  • Understand the human dynamics of change

  • Take actions to mitigate adverse impacts

  • Develop and execute action plans to prepare, equip and support through change

  • Align CM staff with initiatives

  • Evaluate CM project progress

  • Use instruments and tools to describe and plan for change impacts

  • Recognize the need for methodology customization based on culture and past project / initiative experiences

  • Demonstrate how CM methods contribute to benefits realization

  • Assess risks to business outcomes resulting from change impacts to groups and individuals for their project/initiative

  • Identify potential risks and issues and develop strategies to mitigate and manage

  • Use metrics and measures to articulate potential issues and risks

  • Integrate success measures, metrics and monitors into integrated project plans

Required Qualifications

  • Bachelor's degree from a four-year college or university (Human Resources, Organizational Psychology, Journalism, Education/training Business or relevant field)

  • Five (5) or more years of prior work-related experience

Preferred Qualifications

  • Prosci or other relevant change management certification (ACMP, LaMarsh, etc.)

  • Proficiency with the latest Microsoft O365 products (Teams, Yammer, Video / Stream, Forms, etc.)

  • Demonstrated success managing change for technology initiatives

  • Master's degree (Organizational Psychology, Human Resources, Journalism, Education/training, Business, or relevant field)

  • Advanced consulting skills including negotiating, influencing, working across organizations, emotional intelligence, decision-making, cultural awareness and problem solving

  • Experience with large-scale change initiatives

  • Comfort with complexity, ambiguity and change

  • Competency in one or more complementary disciplines such as project management, Agile, innovation, design thinking, customer experience, training, communication, digital transformation


Travel Requirements


Relocation Assistance Provided (as applicable)No

Represented/Union PositionNo

Visa Sponsored PositionNo

Posting Expiration Date

Friday, August 23, 2019

All job postings expire at 12:01 AM on the posting expiration date.

Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

We are one of the largest electric power holding companies in the United States, supplying and delivering electricity to approximately 7.4 million U.S. customers. We have approximately 52,700 megawatts of electric generating capacity in the Carolinas, the Midwest and Florida – and natural gas distribution services serving more than 1.5 million customers in Ohio, Kentucky, Tennessee and the Carolinas. Our commercial and international businesses own and operate diverse power generation assets in North America and Latin America, including a portfolio of renewable energy assets.

Regardless of your skill set or specific interest, we're looking for the best and brightest talent in the industry. Our people make us great - and we're always looking for more. Find your career path today at Duke Energy, where it's more than a career - it's a chance to make a difference in people's lives.

Duke Energy is an Equal Opportunity Employer and complies with the laws set forth in the Department of Labor EEO Poster and Supplement.