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Duke Energy Associate IT Telecom Analyst in Charlotte, North Carolina

More than a career - a chance to make a difference in people's lives.

Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

Job Summary

This position is responsible for the design, implementation, testing and documentation of data network solutions. This position requires general knowledge of networking concepts – TCP/IP, routing, and switching. The successful candidate will be a self-starter who can quickly learn new technologies and system applications with some guidance from senior personnel as well as work with small teams using Agile Principles.


  • Plan, design, test, implement and continue improvement of enterprise network solutions.

  • Configuration of Cisco Products, testing and implementation of new network hardware devices (routers and switches.) into the existing network infrastructure.

  • Maintain accurate diagrams and configurations for all network devices.

  • Prepare engineering job packages consisting of detailed parts / equipment lists, and appropriate documentation (drawings, network diagrams, configurations, etc.).

  • Ensure life cycle cost effective design of systems with the goal of meeting business needs and providing a reliable and efficient service to the user.

  • Prepare and submit cost estimates for planned installations where required.

  • Maintain familiarity with current networking technologies at various facilities.

  • Procure, turn-up, and troubleshoot both private and public WAN circuits.

  • Work across the IT organization to provide end to end solutions to the customer.

Basic/Required Qualifications

  • Bachelor's degree

  • In lieu of bachelor's degree, high school diploma/GED AND four (4) years minimum of related work experience

Desired Qualifications

  • Cisco Certification CCNA

  • Prior experience with design & support of Cisco Systems' products

  • Prior experience with network hardware/software solutions, such as Cisco routers and switches, Cisco wireless controllers and APs

  • General knowledge of networking concepts- TCP/IP, routing and switching

  • Understanding of communication technology and data networking fundamentals

  • One year experience with Microsoft (MS) Windows Operating Systems and MS Office. ​

  • Demonstrates ability to work independently with close direct supervision or review.

  • Demonstrates troubleshooting & problem solving skills.

  • Experience with position specific technical Software and Hardware. Computer skills, including general usage and support. Ability to research independently, multi-task, and meet deadlines under tight timeframes.

  • Ability to deal with a variety of individuals from various socio-economic, cultural and ethnic backgrounds. Demonstrated ability to build working relationships with different levels within the organization. Ability to work effectively in a work plan driven/team environment.

  • Good written and oral communication skills.

  • Ability to learn and apply defined telecom technologies to the business.

  • General knowledge of the telecommunications systems, associated safety policies, practices, work procedures and regulatory requirements.

  • Effective inter-personal skills (listening, conflict management, approachability, negotiations).

Working Conditions

  • M - F, 2 - 3 days per week in office (Mon & Wed)

  • Up to 5% travel

  • Primarily Office, some plan and substation visits that require PPE

  • Hybrid mobility classification - work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable commute to a Duke Energy facility.

Travel Requirements


Relocation Assistance Provided (as applicable) No

Represented/Union Position No

Visa Sponsored Position No

Posting Expiration Date

Tuesday, September 26, 2023

All job postings expire at 12:01 AM on the posting expiration date.

Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

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Brighter opportunities. Brighter futures. Duke Energy values ideas that come from a diverse and inclusive workforce, and we’re dedicated to providing a work environment where all people are valued, respected and able to reach their full potential. Duke Energy is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, sex, pregnancy, childbirth or related medical conditions, including but not limited to lactation, religion, national origin, ancestry, ethnicity, citizenship, sexual orientation, gender identity, gender expression, age, marital status, physical or mental disability, genetic information, medical condition, military status, or protected veteran status. Duke Energy complies with all applicable state, federal and local laws, regulations and ordinances prohibiting discrimination.

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