Location: Carmel, Indiana

Are you passionate about tackling complex issues, providing support for applications, and assisting customers in resolving problems to ensure a positive customer experience? Does the prospect of continual learning and responding to new challenges excite you? If so, read on!

As our Application Support Analyst , you will join a tight-knit team of curious, inquisitive, and self-motivated individuals. You’ll have a sense of value because what you do affects how MISO keeps the lights on for millions of people! As a vital member this team, you’ll collaborate closely with a dynamic team, contributing to maintenance, upgrades, and enhancements across various applications. Empower yourself to use your skills to your fullest potential that include:

• Executing application troubleshooting and take independent action to correct problems encountered

• Testing, debugging, documenting, and installing modified and new programs to meet business and compliance requirements

• Using your critical and intuitive thinking to analyze moderately high-risk situations, generate multiple options and approaches while considering how the solution may change or impact the organization

• Proactively detecting issues before incidents happen

To be successful as an Application Support Analyst, we’ll be seeking the following attributes:

• Bachelor’s degree in technical field (or 4 years relevant work experience equivalency)

• Using Oracle or similar experience with databases

• Navigating in Windows and/or Linux systems

• Supporting critical applications and experience troubleshooting, triaging

• Being part of a 24x7 on-call rotation

Previous energy industry experience is a huge plus!

Appropriate level will be determined based upon experience and knowledge.

Dynamic innovation is happening in the electric industry, from digitalizing homes and distributed resources to renewable energy and a constantly evolving grid. MISO manages the electricity superhighway in the Central U.S. and through use of groundbreaking research and sophisticated technology, our highly skilled employees ensure power flows reliably to 45 million Americans. Operating the electricity grid, running a robust energy market, planning for a bright future – it’s what our immensely hardworking and dedicated team does every day.

We are proud to offer #workfromhome options to our employees, and MISO offers a comprehensive benefits package available on your first day of employment.

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MISO in 90 Seconds (https://vimeo.com/586916864?share=copy)