About the position: Under direct supervision in the Consumer Relations Department to do general clerical and typing functions and process routine incoming and outgoing data; communicate with customers or their representatives for scheduling and initiation of appointments for other department employees; order and maintain stock and materials, schedule conference rooms and office appliances and equipment, initiate phone contact following definitely prescribed Company procedures for the purpose of energy conservation and/or marketing; input and retrieve departmental data, type reports, memorandum and correspondence using the available office machines and maintain files and records in connection with these duties. Job Qualifications : + Ability to type with speed and accuracy; satisfactory completion of validated skills testing (keyboarding), as determined by the Company. + Capable of being trained in generally accepted office equipment and appliances; + Must have a valid drivers license + Must have a High School diploma or equivalent; + Ability to satisfactorily interact with customers, outside agencies and other departments in connection with job duties. + Ability to handle duties that require independent judgment. + Ability to make arithmetical computations. + Familiarity with computer applications normally required in a business environment. Proficiency with MS Office. + A minimum of 2 years' experience in a clerical position Location: Buffalo National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.