Michels Corp Service Desk Support Analyst in Brownsville, Wisconsin

Service Desk Support Analyst

Location: Brownsville, WI Corporate Office

Division: Corporate Support

Employment duration: Full time

Employee Referral Bonus: Tier 3

Description

Michels Corporation has been unlocking the potential of utility and transportation construction for six decades. Our operational crews depend on support from our in-house experts to advance critical infrastructure projects. Our work improves lives. Find out how a career as a Service Desk Support Analyst can change yours.

As a Service Desk Support Analyst, your key responsibility will be to respond to requests and inquiries via phone, email, and in-person for all customer tools and solutions.

Why Michels?

  • We are consistently ranked among the top 10% of Engineering News-Record’s Top 400 Contractors

  • Our steady, strategic growth revolves around a commitment to quality

  • We are family owned and operated

  • We invest an average of $5,000 per employee on training each year

  • We offer a comprehensive benefits package, including health, dental and vision, competitive paid time off plans and much more!

  • We reward hard work and dedication with limitless opportunities

  • We believe it is everyone’s responsibility to promote safety, regardless of job titles.

Why you?

  • You thrive in fast-paced environments under tight deadlines

  • You relish new challenges and evolving technology

  • You enjoy collaborating and communicating with your teammates

  • You like to know your efforts are noticed and appreciated

  • You have strong communication skills

  • You deliver exemplary customer service through interactions with others

What it takes:

  • Associate’s Degree in Computer Science or related field (equivalent years of related experience also acceptable)

  • Proficient in Microsoft Office Suite

  • Familiar with network technologies and Microsoft Active Directory (desired)

  • Familiar with Windows Operating Systems and Apple technologies