About us

At National Grid, we keep people connected and society moving. But it’s so much more than that. National Grid supplies us with the environment to make it happen. As we generate momentum in the energy transition for all, we don’t plan on leaving any of our customers in the dark. So, join us as a Platform Owner Director, and find your superpower. We need you! (https://www.youtube.com/watch?v=8aXvnvdoZHI)

We want to find an innovative, adaptable, and results-oriented Platform Owner Director for our US Critical Infrastructure department . This position can be located in Waltham, MA, Brooklyn, NY, Hicksville, NY, or Syracuse, NY (candidates may also reside in either Connecticut, New Jersey, New Hampshire, Pennsylvania, Rhode Island, Vermont, or Maine). If you yearn to be innovative, contribute new ideas, and play a critical part in our Digital Platform & Infrastructure Technology business unit, we want to hear from you!

What you'll do

As a Platform Owner Director, you'll lead the development and implementation of technology strategies and architectures to enable the organization to achieve its goals. With a focus on data networks, voice networks, as well as operational technology infrastructure and applications, you'll be accountable for the end-to-end experience of the product and service features of their platform. You'll be responsible for supporting and driving their part of the strategic direction of the Network and Critical Infrastructure Solutions Portfolio, including managing the products, features, services and platforms through their lifecycle.

You'll direct staff to clearly define, communicate, document, manage product requirements, and ultimately the delivery and operations of final products and services. You'll be responsible for clearly articulating product vision, documenting and managing the product roadmap, determining TCO/ROI, and the milestones to support product delivery and service fulfillment. You'll also work closely with and manage the successful operations of their platform to ensure products and services are delivered to customers. You'll be responsible for operations, staffing, building business cases, providing competitive analysis, investment planning and prioritization, product performance, and operational and delivery metrics aligned to OKRs (Objective-Key Results). Key responsibilities include the following:

• Develop and implement strategic plans for the platform to meet the company's objectives and goals.

• Collaborate with other engineering teams and stakeholders to determine needs and requirements.

• Ensure the platform is scalable, efficient, and secure by implementing best practices and industry standards by working with Chapter Leaders to ensure alignment on best practices and standards and coordinating with Platform Technical Lead.

• Research and evaluate new infrastructure technologies and solutions to improve the platform's performance and functionality.

• Create and deliver traceable and auditable customer success metrics for the platform.

• Monitor and analyze platform performance metrics and report on the platform's overall health to senior leadership.

• Manage the infrastructure platform within budget guardrails to ensure alignment with company priorities and goals.

• Align NFRs (Non Functional Requirements) jointly with the Transversal Teams ensuring prioritization jointly with teams.

• Develop and maintain relationships with vendors and service providers to ensure the platform's success.

About you

• Master's Degree in a relevant discipline, or an equivalent combination of education, training, and experience, or a BS/BA degree or higher in a technical discipline.

• 10 or more years of relevant experience.

• 5 or more years of people management experience with relevant industry and professional certifications.

• Experience in strategic technology leadership, IT infrastructure, analytics, and outsourcing management.

• Excellent communication and interpersonal abilities, including articulating complex ideas and influencing in a matrix environment.

• Strong ability to guide IT financials and lead a diverse team with inclusive culture across geographical boundaries.

• Develop trusted relationships with key stakeholders to deliver desired business outcomes

More Information

Are you the right fit for this exciting role? You want to learn more about the position and National Grid's ambitious Digital Transformation? Then let's chat!

Rewarding work and a collaborative, team-oriented culture are just the beginning . Review our digital benefit guide at negbenefitslivebrighter.com for full details and descriptions.

Our organization follows a hybrid work structure in our service territory (NY & MA and adjacent states) where employees can work remotely or from the office, as needed. Working from the office is encouraged when working on tasks that require a high degree of collaboration. We work with our employees to foster a flexible work schedule.

#LI-CL1 #LI-HYBRID

Salary

Dowstate NY $192,000 - $226,000 a year

Massachusetts $179,000 - $211,000 a year

Upstate NY $160,000 - $188,000 a year

Salary is commensurate with experience and location

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise.  We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve.  National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.