About us

Every day, we deliver safe and reliable energy to homes, communities, and businesses. We are there when people need us the most, connecting them to the energy essential for their daily lives. As the pace of change in our industry and society accelerates, our expertise and proven track record uniquely position us to shape a sustainable energy future.

To be successful, we must anticipate our customers’ needs, reduce the cost of energy delivery today, and pioneer the flexible energy systems of tomorrow. This requires us to deliver on our promises while continuously seeking new opportunities to grow both personally and as a business.

National Grid is hiring a Lead Supervisor for our Gas Meter Operations department in Brooklyn, NY. This is an on-site role.

The Role

The Lead Supervisor will lead and direct employees in meter operations to ensure operations follow regulatory standards and safety policies.

What You'll Do

• Monitor the performance of assigned staff, addressing issues such as absenteeism, discipline, and work standards to ensure efficient and effective operations

• Ensure the safety of both the public and organizational personnel by adhering to National Grid’s safety policies and procedures

• Serve as the primary point of contact for internal stakeholders and external agencies, providing support and ensuring service level agreements are met

• Oversee the installation, testing, use, repair, and maintenance of gas meters and associated electronic instruments and devices

• Supervise the inspection, acceptance, and standardization testing of gas meters and related electronic equipment

• Possess thorough knowledge of high- and low-pressure gas systems and natural gas properties

• Plan, direct, and prioritize the objectives and activities of in-house resources to ensure work is completed efficiently and in compliance with relevant policies and processes

• Develop and maintain effective relationships with the gas operations, customer metering services, and engineering departments to support and coordinate work dependencies

• Manage business, vendor, and consultant contracts to ensure all parties are informed of any changes to contracts, schedules, and decisions

About You

• Bachelor’s degree or 5+ years of related work experience in gas operations required

• Strong technical proficiency in gas testing and measurement required

• Solid understanding of tools and testing equipment utilized for gas meter testing required

• 4+ years of experience in leading a team involved in transactional operations services required

• Proficiency in using computers and data analysis, and familiarity with various Microsoft applications required

• Valid driver’s license required

More Information

#LI-AP1

Salary

$137,000 - $164,000 a year

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Internal candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise.  We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve.  National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.