Grant PUD Senior Business Systems Analyst in Beverly, Washington
Closing Date to Apply: December 11, 2022
Salary Range: $74,297.60 - $134,360.00
Under limited supervision and broad direction, provides analysis, design ideas, development goals, and ongoing support for the implementation of short and long-term Power Production software solutions. Serves as a technical expert or technical project lead and participates in problem analysis, solution development, action planning, coordination, and evaluation. This position is responsible for supporting the Enterprise Asset Management System (EAM) as it pertains to work, maintenance, and Asset Management in Power Production and will be the subject matter expert for Power Productions use of that system. The position supports business process re-engineering related to changes in systems and technical capabilities and provides operational support for incident resolution.
Essential Functions : -- Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following:
Effectively collaborates with business users to understand their needs, requirements, and capability gaps, then strategizes, designs, and implements solutions to increase work efficiency and capabilities. Responsible for staying abreast of new technology, methodologies, and the software roadmaps for supported systems. Capable of refining general user requirements and problem statements into functional and non-functional technical requirements and solutions.
Performs business system software analysis and research appropriate best practices, implementation patterns and solution options to maximize benefits and facilitate high user performance. Participates in training events and can competently share knowledge about the functionality and quality of the existing technology solutions at the utility.
Provides technical leadership, guidance, and subject matter expertise on the supported systems portfolio. Strong competence and knowledge in the capabilities of supported solutions and understands how solutions are implemented and deployed within the environment. Acts as technical lead on medium-large projects. Supports quality assurance efforts on existing systems and new projects. Coordinates vendor and service provider relationships. Manages and drives project and product lifecycle activity. May participate in multiple projects at once.
Works closely with the Enterprise Applications Support team to design, develop, and maintain user interfaces, templates, data models, business intelligence capabilities and data transformations as required to support changing business needs and processes.
Provides software application support including incident and problem management. Conducts performance testing and troubleshooting on applications. Facilitates user group meetings to discuss roadmaps, findings, and brainstorm solutions. Documents changes, decision-making processes, system requirements, and work activity. Provides on-call support - after hours / weekends as required.
Participates in root cause analysis on reported or discovered problems and analyzes systems to identify capability gaps, efficiency improvements and growth strategies. Recommends and implements changes to business processes to utilize new system capabilities and features.
Identifies and implements improvement opportunities for their team’s functional area. Proactively engages in larger department transformation initiatives to improve quality and professionalism of work. Analyzes and recommends new tools, processes, and standards within the team. Mentors other team members.
Demonstrates commitment to Grant PUD’s mission, vision, values, and strategic plan. The incumbent should be familiar with these organizational priorities and behave in a way that aligns with these expectations.
Performs related duties and responsibilities as assigned. Completes all required training. Maintains a working knowledge and comply with Grant PUD safety procedures and specific safety requirements of this position, and those in accordance with applicable provisions of the Revised Code of Washington (RCW) and Washington Administrative Code (WAC).
Understands and adheres to compliance requirements for this position that may include laws, regulations, security guidelines, Grant PUD policies & procedures.
Actively participates in all aspects of our safety program, including but not limited to:
Following all safety policies and procedures.
Alerting supervisors and coworkers to unsafe or hazardous working conditions.
Reporting any safety incidents or close calls within 24 hours to your supervisor.
Accepting feedback from supervisors and coworkers regarding your own safety performance.
Education and Experience
Bachelor’s Degree in Business Administration, Information Systems, Computer Science, or other related technical degree or; an equivalent combination of education and experience.
Five plus years’ experience in a business systems analysis, technical solution design, computer/user application support, or similar role.
License and Certification
Valid State driver’s license is required. Occasional travel to other Utility locations required.
Institute of Asset Management (IAM) Certificate required within 12 months of hire.
- Asset Management Diploma
Other Knowledge, Skills, and Abilities
Business Process, System and software modeling techniques (e.g. Context Diagrams, ERDs, UML)
Requirements gathering, rationalization and development
Project Management principles and terminology
Software Development Lifecycle (SDLC)
Software quality assurance and testing principles
Database concepts such as Normalization, stored procedures, functions and join
Agile methodologies (KanBan, Agile, SCRUM, LEAN)
Programming or Scripting languages such as C#, Python, PowerShell
Configuration Management technologies
Utility’s computer environment and policies
Analyzing and solving problems logically and conceptually
Communication with peers, users, and stakeholders
Developing and implementing technologies
Effectively mentoring others
Supporting large enterprise COTS systems
Team Foundation Server, Git or Other Version Control, and Technology Work Management Systems
PowerBI or other reporting, analytics, and visualization technologies
Vendor and support service coordination
Exercising pragmatism in identifying and articulating tradeoffs between features, quality, and timelines
Applying continuous improvement principles to all aspects of daily activity
Position may be eligible for hybrid work arrangement: ☒Yes ☐No
Majority of work is performed in a standard office setting.
Typical shift of employees in this position: ☒8 hours ☒9 hours ☒10 hours ☐12 hours
* For a full list of requirements, the applicant/incumbent should refer to the Physical Capacity Evaluation (PCE).
The statements contained herein reflect general details as necessary to describe the principal functions for this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas.