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Consumers Energy Relay Technician Supervisor in Bay City|Grand Rapids, Michigan

Join a diverse and dynamic team that makes and delivers the most valuable services in the world: electricity and natural gas. At Consumers Energy, our customers are at the heart of everything we do. Our employees work around the clock to provide service to our customers in honor of our history and to fulfill our promise to Michigan - Count on Us! Consumers Energy, the principal subsidiary of CMS Energy and headquartered in Jackson, Michigan, provides natural gas and electricity to nearly 6.8 million of Michigan's 10 million residents in all 68 Lower Peninsula counties.

Department Summary The Electric Field Laboratory Services Department is responsible for testing, troubleshooting, maintenance, and repair of electrical instrumentation and control systems. This includes the testing and calibration of a variety of mechanical, electronic, and computer based protective relays and substation Supervisory Control and Data Acquisition (SCADA) equipment. These tasks are performed at the Consumers Energy Transmission, High Voltage Distribution and Distribution Substations as well as the various generating complexes. The group is also responsible for the functional checkout and testing of the protection and control schemes during construction projects.

Job Description/Responsibilities The Relay Technician Supervisor position involves first line supervision, leadership, applied technical knowledge, and administration. They have responsibilities that include the planning and managing of extensive scheduled and unscheduled maintenance work, construction coordination, and technical guidance on protection and control systems. They also provide a similar function for the generating plants, which includes fossil, hydro, combustion turbine, as well as for commercial customers outside the company.

This position may be available in either Grand Rapids OR Bay City, Michigan.


  • Bachelor’s degree in Engineering from an ABET accredited program as set forth in the Engineers Council for Professional Development with a minimum of 2 years of HVD planning, design or construction experience.

  • In lieu of a Bachelor’s degree in Engineering, the following may be considered for placement in the Engineering Tech Analyst job family:

  • A Bachelor’s degree in a scientific/technical field with 2 years of experience in the testing, troubleshooting, maintenance, and repair of electrical instrumentation and control systems.

  • (OR) an Associate’s degree in a scientific/technical field with 5 years of experience in the testing, troubleshooting, maintenance, and repair of electrical instrumentation and control systems.

  • (OR) extensive Company or industry experience in positions that demonstrate required abilities and performance.

The qualified candidate should possess both a broad spectrum of knowledge spanning all elements of the electric network, substations, and generating plants in order to competently direct troubleshooting, maintenance, and construction activities.

  • Experience with the commissioning, maintenance and troubleshooting of protection, monitoring, and control of the electric network, substations, and generation electrical.

  • Must be able to plan, organize, monitor, and control the work of a group of technicians who work in the field.

  • Adapt to frequently changing and/or competing priorities and schedules as well as plan months in advance for workload.

  • Demonstrated knowledge of safe work practices and Personal Protective Equipment (PPE).

  • Must be willing to work outside of normal work hours and respond to customer emergencies during any time of the day, including evenings and weekends.

The following experience may set you apart from others:

  • Relay testing and troubleshooting experience on digital and electromechanical relays.

  • Setting up and troubleshooting SCADA monitoring and controls.

  • Ability to read and understand Consumers Energy substation construction drawings and layout project planning and outages.

Essential Functions

  • Individual should exemplify safe work practices and follow the company’s compliance standards.

  • Individual must be able to understand and comply with NERC standards.

  • Individual possesses the skills lead, problem solve, and work well in a team environment.

  • Individual must be able to clearly communicate with field personal to safely perform equipment checkouts.

  • Become familiar with plans and specifications, maps, and related material for each project and be able to utilize the information appropriately.

  • Utilize effective oral and written communication skills to provide technical expertise to coworkers, clients, and customers.

  • Planning, construction, and maintenance of Electric and Gas Distribution and Electric Generation systems as well as facilities and ancillary support process for all utility operations.

  • Review operating and construction sites to monitor progress and other duties per the design documents.

  • Serve as onsite project representative.

  • Attend internal and external meetings.

  • Regular attendance is expected.

Hours and Travel

  • This position requires the individual work a minimum of 40 hours per week (45-50 typical) with 85% - 90% of time spent in the office or field locations.

  • Travel is required to job sites and project meetings and could be significant dependent upon location.

  • Individuals need to be willing to work additional hours as necessary to meet deadlines or emergency activities

  • Individual must be able to support 24/7 on call responsibilities which may include travel in case of emergencies.

  • Individual may have to work outside of assigned headquarters which may require overnight stays.

  • Individuals must have a valid driver’s license.

Physical Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to sit; stand; walk; and stoop, kneel, crouch, or crawl; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.

  • Must be able to stand and walk for periods of up to and beyond eight hours in all kinds of weather; snow, mud, dirt water, ice, etc.

  • The employee frequently is required to talk or hear.

  • The employee must frequently lift and move up to ten pounds and occasionally lift and move up to fifty pounds.

  • Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job:

  • The noise level in the work environment is usually moderate.

  • The noise level on the construction site is often loud.

  • Individual must have the ability to work up to 16 continuous hours during emergent work.

Position will be filled at the appropriate salary grade based upon the skills, knowledge, and experience of the selected candidate.

All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, sexual orientation, gender identity or national origin.