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Austin Energy IT Business Systems Analyst (Technology Contracts) in Austin, Texas

Position Information

Posting Title IT Business Systems Analyst (Technology Contracts)

Job Requisition Number AE503677

Position Number 119211

Job Type Full-Time

Division Name Electric System - ETS

Minimum Qualifications

Education and/or Equivalent Experience:

  • Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job

  • Experience may substitute for education for up to (4) years

Licenses or Certifications:


Notes to Applicants

The ideal candidate for this position will develop, manage, and maintain multiple contracts with focus on electric grid technologies. Working with area-specific program managers, this position will support the contract life cycle from scope of work development and negotiations to contract execution and management. The ideal candidate will also maintain and monitor CIP and O&M budgets and track financial metrics through weekly and monthly reporting.

  1. Define business, financial, and operations requirements for technology roadmaps

  2. Develops and maintains contract database(s), spreadsheets, and/or other contract management software tools

  3. Manages technology contractor and subcontractor performance for compliance to contract terms and conditions by monitoring contractor performance which includes but not limited to inspecting product to ensure compliance with specifications, preparing and discussing contractor performance evaluations with the contractor and/or departmental liaison to explain performance evaluations and obtain feedback, and reporting and resolving complex contractual issues.

  4. Prepares and/or develops reports by collecting, analyzing, and summarizing information regarding technology contractor performance, supply chain effectiveness, contract expenditures, purchase history, etc., for reporting to management, team members and customers

  5. Facilitates monthly technology contracts, budget, and any financial related meetings on behalf of the Program Manager

  6. Develops and implements a strategic direction for technology supplier performance, working with top leadership and senior managers across departments

  7. Responsible for developing and managing strategic technology contracts in accordance with AE’s vision, policies, governance arrangements and values

  8. Process purchase requisitions, create purchase orders, and submit vendor invoices for payment

  9. Deliver efficiencies and service improvements

Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE ( for more information.

Employment Application:

The City of Austin employment application is an official document; incomplete applications will not be considered.

  • Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications.

  • The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application.

  • Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable.

  • Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed.

If you are selected as a top candidate:

  • Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution.

  • If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date.

  • This position requires a criminal background investigation.

Fair Labor Standards Act:

This position is considered FLSA Exempt. Exempt employees are salaried and, except as provided, are not eligible for overtime compensation.


If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

Pay Range

$31.81 – $39.76


Monday through Friday.

8:00 a.m. to 5:00 p.m. – 40 Hour Work Week.

May require work outside normal business hours as-needed.

Job Close Date 06/05/2024

Type of Posting External

Department Austin Energy

Regular/Temporary Regular

Grant Funded or Pooled Position Not Applicable

Category Professional

Location 2500 Montopolis Dr, Austin TX

Preferred Qualifications

Preferred Experience:

  • Electric utility industry experience

  • Contract certification such as CPCM , CFCM , CCCM , or CCMA or the ability to obtain within six (6) months of hire.

  • Experience in enterprise application software acquisitions

  • Experience monitoring contracts and vendor relations

  • Experience with electric grid technology contracts

  • Experience with local, State, and Federal Grant opportunities

  • Ability to travel to more than one work location,

    Duties, Functions and Responsibilities

    Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

  • Meet with decision makers, system owners and end users to define business, financial and operations requirements and systems goals

  • Assist with requirements gathering sessions to elicit requirements, specifications, business processes and recommendations related to potential IT solutions

  • Create models, use cases, process flows, specifications, diagrams and charts to provide direction to developers, designers, and vendors

  • Assist with converting requirements into developing a statement of work for use in requests for proposals

  • Evaluate compatibility and interoperability of commercial off-the-shelf or in-house technology systems

  • Review and analyze the effectiveness and efficiency of existing systems and assist with developing strategies for improving or further leveraging these systems

  • Perform cost-benefit and return-on-investment analyses to aid in making IT business decisions

  • Conduct research on software and hardware products and technology services to justify recommendations and to support purchasing efforts

  • Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications across the organization

  • Coordinate and perform tests, including end-user reviews, for modified and new systems, training and other post-implementation support.

Responsibilities- Supervision and/or Leadership Exercised:


Knowledge, Skills and Abilities

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

  • Knowledge of concepts and principles of application programming, database and system design including Internet, and network architectures

  • Knowledge of legacy, and web-based systems interfaces

  • Knowledge of importing data for use in report software, spreadsheets, graphs, and flow charts

  • Knowledge of cost-benefit analysis and total cost of ownership modeling

  • Skill in performing requirements development, process modeling, reporting and project management tools

  • Skill in developing process models and data flow diagrams using industry-standard modeling techniques

  • Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts

  • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs

  • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals

  • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability

  • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding

  • Ability to define, analyze, and find solutions for difficult or complex problems

  • Ability to view the big picture

  • Ability to quickly become familiar with emerging technologies

  • Ability to identify trends as well as isolated events.

    Criminal Background Investigation This position has been approved for a Criminal Background Investigation.


The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Supplemental Questions

Required fields are indicated with an asterisk (*).

    • This position requires graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job. Experience may substitute for education for up to four (4) years. Do you meet these minimum qualifications?
  • Yes

  • No

    • Describe your experience managing technology contracts in the electric utility industry, including number of years of experience.

(Open Ended Question)

    • Do you have an active contract management certification or the ability to obtain one within six (6) months of hire?
  • Yes

  • No

    • Do you have an active contract management certification? If yes, please list the credential.

(Open Ended Question)

    • In 500 words or less, provide a brief description of your experience with local, State, and Federal grant opportunities.

(Open Ended Question)

    • Describe your experience monitoring contracts and vendor relations, including the number of years of experience.

(Open Ended Question)

    • Describe your experience acquiring enterprise applications, including the number of years of experience.

(Open Ended Question)

    • This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired.
  • I acknowledge and understand this position requires a Criminal Background Check.

    • Do you have the ability to travel to multiple sites as part of the regular job duties?
  • Yes

  • No

    Optional & Required Documents

    Required Documents

    Optional Documents

    Contact City of Austin Employment Services

    Office: 512-978-JOBS (5627)

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