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Austin Energy Conservation Program Specialist in Austin, Texas

Position Information

Posting Title Conservation Program Specialist

Job Requisition Number AE503709

Position Number 116670

Job Type Full-Time

Division Name Customer Energy Solutions

Minimum Qualifications

  • Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Architecture, Business, Environmental Studies, Natural Science, Planning, and Resource Management or in a field related to the job, plus four (4) years of related experience.

  • Masters degree may substitute for two (2) years of the required experience.

  • Experience may substitute for education up to a maximum of four (4) years.

Licenses or Certifications:

  • Valid Drivers License.

  • For Austin Water positions:

  • Must be TCEQ licensed irrigator or licensed irrigation inspector for Irrigation positions or obtain license within six (6) months of employment.

  • IREC certification for Mechanical, Plumbing, or Electrical is required if working in Program Compliance, Inspections or obtain license within six (6) months of employment

    Notes to Applicants

The Conservation Program Specialist will support the Austin Energy, Residential Energy Efficiency Services team. The team is responsible for administration of residential energy efficiency programs, including, the Weatherization Assistance Program, the Home Energy Savings program, and the Appliance Efficiency Program.

Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE (http://www.austintexas.gov/department/active-employee-benefits) for more information.

Employment Application:

  • The City of Austin employment application is an official document; incomplete applications will not be considered.

  • Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications.

  • The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application.

  • Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable.

  • Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed.

Driving Requirement:

This position requires a valid driver’s license or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite (https://www.austintexas.gov/sites/default/files/files/Employment/new_hire_driver_safety_standards.pdf) . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.

If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, (https://www.austintexas.gov/sites/default/files/files/Employment/new_hire_driver_safety_standards.pdf) you may drive when necessary to multiple locations as part of your regular job duties. If you meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite (https://www.austintexas.gov/sites/default/files/files/Employment/new_hire_driver_safety_standards.pdf) , you may be eligible to drive a City vehicle to and from multiple work locations.

If you are selected as a top candidate:

  • Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. You must also provide proof of your professional licenses or certifications.

  • If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date.

  • This position requires a criminal background investigation.

Travel:

If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program (https://www.austintexas.gov/sites/default/files/files/Employment/new_hire_driver_safety_standards.pdf) , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

Critical Employee: This position has been designated as a Critical Employee position. Critical Employees are considered necessary and vital and supports activities that impact City or department operations. This work can be done while at a designated work site or while working at an alternate work location. Critical employees who are able to work at an alternative work location are required to do so. Schedules may be modified, and employees may be reassigned to another area during extraordinary situations or emergency conditions to provide essential services.

Pay Range

$27.16 – $32.87

Hours

Monday – Friday

8:00 a.m. – 5:00 p.m

Hybrid

Job Close Date 07/02/2024

Type of Posting External

Department Austin Energy

Regular/Temporary Regular

Grant Funded or Pooled Position Not Applicable

Category Professional

Location 4815 Mueller Blvd. Austin Texas 78723

Preferred Qualifications

  • Experience working in residential, multifamily, or commercial energy efficiency or conservation programs

  • Experience reviewing customer rebate or incentive applications for energy efficiency or conservation programs

  • Ability to speak, read and write Spanish fluently

  • Experience reviewing, editing and developing energy efficiency or conservation program documents.

  • Experience in customer service and support

  • Experience performing energy efficiency or conservation program outreach

  • Intermediate level of expertise in Microsoft Office

  • Experience working with customer databases

  • Experience training contractors, vendors or staff members

    Duties, Functions and Responsibilities

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

  • Implements conservation programs in residential, commercial, or industrial settings.

  • Gathers and analyzes historical energy or water usage data, including rates or tariffs to determine conservation recommendations for customers.

  • Inspects or evaluates buildings, mechanical systems, electrical systems, water systems, or process systems to determine the energy or water consumption of each system. Recommends energy or water efficient technologies.

  • Quantifies energy or water consumption to establish baselines for use and need. Calculates potential for savings.

  • Prepares audit reports containing energy or water analysis results and recommendations for cost savings.

  • Prepares job specification sheets for residential, commercial, or multi-family home energy or water improvements and retrofits.

  • Educates customers and contractors on energy efficiency and answer questions on topics such as the costs of running household appliances and the selection of energy efficient appliances.

  • Performs field audits, pre-verification and final inspections to determine customer eligibility for conservation rebates.

  • Coordinates conservation program activities with contractors, ensures compliance with energy efficiency programs and rebate requirements.

  • Promotes conservation programs to the public through on-site appointments and participating in outreach activities by attending trade shows, conferences, and other community events.

    Responsibilities- Supervision and/or Leadership Exercised:

  • May lead departmental project teams.

    Knowledge, Skills and Abilities

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

  • Knowledge of energy or water efficiency technologies, practices, programs and rebate requirements.

  • Knowledge of applicable building codes, energy or water retrofit requirements and specifications.

  • Knowledge of safety practices and procedures.

  • Knowledge of department energy or water resource initiatives and targets.

  • Knowledge of construction materials, practices and procedures.

  • Knowledge of Federal, State and Local laws.

  • Knowledge of city practice, policy and procedures.

  • Skill in oral and written communication.

  • Skill in handling multiple tasks and prioritizing.

  • Skill in using computes and related software.

  • Skill in data analysis and problem solving.

  • Ability to negotiate.

  • Ability to determining quality of materials, workmanship and compliance with specifications.

  • Ability to handle conflict and uncertain situations.

  • Ability to operate and maintain testing and diagnostic equipment.

  • Ability to use graphic instructions, such as blue prints, schematic drawings, plans, maps or other visual aids.

  • Ability to lead teams.

  • Ability to establish and maintain good working relationships with city employees and the public

    Criminal Background Investigation This position has been approved for a Criminal Background Investigation.

    EEO/ADA

The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Supplemental Questions

Required fields are indicated with an asterisk (*).

    • Conservation Program Specialist requires graduation from an accredited four year college or university with major coursework in Architecture, Business, Environmental Studies, Natural Science, Planning, Resource Management or in a field related to the job, plus four (4) years of related experience. Masters degree may substitute for two (2) years of the required experience. Experience may substitute for education up to four (4) years. Must be TCEQ licensed irrigator or licensed irrigation inspector for Irrigation positions or obtain license within six (6) months of employment. IREC certification for Mechanical, Plumbing, or Electrical is required if working in Program Compliance, Inspections or obtain license within six (6) months of employment. Does your education and experience meet these qualifications?
  • No

    • Please describe in detail how you meet the minimum qualifications for this position.

(Open Ended Question)

    • This position requires a Valid Texas Class C Operator Driver License. Do you have a Valid Texas Class C Operator Driver License or if selected for this position, do you have the ability to acquire a Valid Texas Class C Operator Driver License by your hire date?
  • Yes

  • No

    • To be eligible to test all applicants must meet the Driver’s Record standard for New Hires of the City of Austin (having no more than six (6) DRE points within the last 36 months preceding the date of application or during the hiring process). Do you understand this requirement?
  • Yes

  • No

    • This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired.
  • I acknowledge and understand this position requires a Criminal Background Check.

    • Please describe your experience as a team member in a residential, multifamily, or commercial energy efficiency or conservation program.

(Open Ended Question)

    • Describe your experience working with customers on conservation programs and/or rebates. Be sure to list the specific groups of customers you worked with (ex: commercial, residential, institutional, industrial, etc.) and tell us how you worked with them.

(Open Ended Question)

    • Describe your experience reviewing, editing, and developing program and process improvement documents.

(Open Ended Question)

    • Which of the following best describes your proficiency Microsoft Office to include Excel, PowerPoint, OneNote, SharePoint, and Word.
  • No experience

  • Basic: create/edit simple documents, spreadsheets, & emails

  • Intermediate: create/edit a variety of documents & spreadsheets; reformat document features such as color, font style

  • Advance: create/edit complex documents & spreadsheet; integrate features such as tables, charts, mathematic formulas

    • How many years of experience do you have performing energy efficiency program outreach?
  • 0 to one year

  • 1 to 2 Years

  • 2 to 3 years

  • More than 3 years

    Optional & Required Documents

    Required Documents

    Optional Documents

    Contact City of Austin Employment Services

    Office: 512-978-JOBS (5627)

    Privacy Notice (https://www.austintexas.gov/page/privacy-policy)

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