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Avangrid Emergency Operations Program Manager in Augusta, Maine

The base salary range for this position is dependent upon experience and location, ranging from $111,544-$139,431. Work Type: OfficeLocations:Augusta ME and Portland ME.


Scope of Work - Main duties, settings, geography, reporting relationships, other relationships:

Works collaboratively, as well as independently, as a team member to create, develop, and implement the AVANGRID emergency management preparedness and planning function (including UI, CMP, NYSEG, and RG&E for electric; NYSEG, RGE, SCG, CNG, MNG and BGC, for natural gas; and AVANGRID hydro operations). This applies to both planning and preparation before an event and execution during an event.

This position/function is primarily responsible to ensure effective and efficient AVANGRID response to all hazard events, predominantly major system outages (electric and natural gas) and to secondarily work with all AVANGRID groups to plan for and coordinate other contingency protocols. Main duties include:

•Responds to emergencies supporting the operating company Area and Incident Command System, including working evenings, weekends and holidays as needed.•Predictive modeling of previous storms and emergencies to plan for future events.•Create and prepare appropriate plans, procedures, SOPs, and checklists for an all-hazard response plan.•Prepare for and monitor compliance with regulatory requirements, creating systems for continuous improvement.•Cost management during and post emergency as needed.•Work as a member of the team ensuring appropriate training, drills, and exercises.•Prepare reports on causes of events, damages, affected customers, restoration times, recovery plan and costs.•Evaluation of the event and resource performance.•Modify and update detailed action plans based on lessons learned.•Ability to travel as needed.


  1. This program manager position will play a critical role in the creation, development and implementation of the AVANGRID emergency management preparedness and planning program. Responsibilities include pre and post emergency response activities. The established ICS structure will continue to manage and conduct operations during the actual emergencyevent.2. Responsible for driving strategy, continuous improvement, and execution of operational readiness activities.3. Develops effective emergency management policies and procedures to ensure preparedness for future events.4. Ensures internal alignment and training for emergency response.5. May serve as the AVANGRID emergency management representative for various governmental and/or regulatory entities.6. Will work with external entities, companies, and organizations for relationship building, cooperative projects and to ensure best practices.7. Works with the Senior Manager and Director of Emergency Operations to provide strategic direction regarding emergency management and setting short-term and long-term programobjectives.8. Will work creativity and innovatively to ensure that there is ongoing and continuous improvement throughout AVANGRID in the area of emergency management preparedness and planning.

Education & Experience Required:

•Bachelor’s degree with 7 years relevant experience required.•Experience in Emergency Management, Emergency Planning, Managing Response and Operations, and/or Utility operations.•Experience with project management and budgets.


•Strong ability to work collaboratively and contribute as a member of a team to develop emergency preparedness and planning within AVANGRID.•Must be highly organized, self-directed, and capable of managing multiple responsibilities and deliverables to successful completion.•Ability to solve complex problems and influence change across diverse set of stakeholders•Strong organizational, communication (verbal and written), interpersonal and influencing skills.•Proven ability to work innovatively and creatively.•Ability and desire to work across organizational lines throughout AVANGRID and with senior management.•Ability to collaborate with external entities to achieve mutual gains and foster cooperative relationships. These include emergency management and public officials, other utilities, and regulatory agencies.•Experience in (or ability to) reviewing, analyzing, and influencing state statutory and regulatory actions.•Advanced problem solving, analytical, and decision-making skills. Able to analyze complex information, distill salient items and create appropriate action plans.•Knowledge of regulatory requirements regarding emergency management planning, readiness, and execution.•Knowledge of the Incident Command System (ICS) and its application in emergency response by utilities.•Ability to identify business risks and to develop and execute mitigating strategies.•Provides strategic input to management team and business areas based on sound analytical decision making.•Strong plan writing skill, excel and PowerPoint skills. Capability to learn company-based tools needed to support emergency operations.•Budget and/or cost management experience.

Competency Requirements:It is preferred that for this job, the candidate fulfills the requirements in terms of levels indicated below.

  1. Delivering for the Business:

•Global view of the Business: Advanced•Achieving Results and Continuous Improvements: Advanced•Initiative: Advanced•Innovation & Creativity: Competent

  1. Global Relationships:

•Flexibility & Globalization: Advanced•Customer Focus: Advanced•Communicating & Influencing: Advanced•Teamwork: Advanced

  1. Managing People:

•Cross Functional Team Management: Advanced•Developing Others: Competent


Mobility Information

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country

AVANGRID’s employment practices and policies are geared to hiring a diverse workforce and sustaining an inclusive culture. At AVANGRID we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at

Job Posting End Date:


We are one of the main energy companies in the world, a leader in renewables, which champions the energy transition towards a low-emissions economy. We supply energy to nearly 100 million people in dozens of countries and develops its renewable, network and commercial activities in Europe (Spain, the United Kingdom, Portugal, France, Germany, Italy and Greece), the United States, Brazil, Mexico and Australia and maintains markets such as Japan, Taiwan, Ireland, Sweden and Poland, among others, as growth platforms.Do you want to be part of the energy of the future? Do not hesitate, join us!

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