Pacific Gas & Electric Company Power Generation Instructional Designer, Senior in Auburn, California

Requisition ID # 12758

Job Category : Human Resources

Job Level : Individual Contributor

Business Unit: Power Generation

Job Location : Auburn


Based in San Francisco, Pacific Gas and Electric Company, a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric utilities in the United States. And we deliver some of the nation's cleanest energy to our customers in Northern and Central California. For PG&E, Together, Building a Better California is not just a slogan. It's the very core of our mission and the scale by which we measure our success. We know that the nearly 16 million people who do business with our company count on our more than 24,000 employees for far more than the delivery of utility services. They, along with every citizen of the state we call home, also expect PG&E to help improve their quality of life, the economic vitality of their communities, and the prospect for a better future fueled by clean, safe, reliable and affordable energy.

Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.

Department Overview

PG&E’s Power Generation Department manages and operates the largest privately-owned hydroelectric system in the nation. These renewable electric generation resources, located mostly at high elevation in California mountain ranges including the Sierra Nevada and southern Cascade mountains include 68 powerhouses, 184 miles of canals, 41 miles of flumes, 135 miles of tunnels, 19 miles of penstocks, 99 reservoirs, and 142,000 acres of watershed lands all covered by 26 operating licenses issued by the Federal Energy Regulatory Commission (FERC).

Position Summary

Researches, designs and develops technical, system and soft skill curriculum content. Partners to conceptualize training design, content, and delivery methodology. Defines curriculum learning objectives and course outline, as well as participant and facilitator materials, hands on activities & environments, testing & evaluation structure, and safety and human performance tools. Engages in the front-end of a project performing documentation analysis. Completes a detailed analysis of each task to be trained/supported for target audience, business process, and systems. facilitates meetings.


Minimum Requirements:

  • Bachelors Degree in Instructional Design or job-related discipline or equivalent experience

  • Experience in project planning

  • Experience in training and instructional design, 5 years


  • Ability to conduct training needs analysis to identify training gaps

  • Define curriculum learning objectives and course outline(s) designs (complex) curriculum, and develops/builds training content and materials using expertise.

  • Develop assessments and performance evaluations; preferably experienced with Question Mark

  • Previous experience developing both instructor led and web based training materials; preferably in Articulate Storyline.

  • Ability to evaluate, track, and make adjustments of all training material for increased future effectiveness; preferably experienced in Metrics that Matter

  • In-depth experience with the following applications/systems: MS Word, PowerPoint, and Excel

  • Ability to travel locally up to 40% in role

  • Experience working in the Energy/Utility industry

  • Experience with benchmarking or research of industry-wide best practices

  • Experience with designing and/or integrating multimedia development or technology across curricula

  • Instructional Design Certification from industry recognized Association or School (e.g. ATD)

  • Masters Degree in Instructional Design or Education

  • Ability to facilitate an Answer Validation process in order determine appropriate cut scores; Psychometric certification is a plus

  • Knowledge of Learning Management Systems (LMS) to define and track profile management; preferably My Learning.

  • Familiarity with PG&E Academy curriculum development processes

  • Previous experience or certifications in curriculum delivery; CompTIA ++ or INPO certification preferred

  • Competency in developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences

  • Competency in making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems

  • Competency in seeing ahead to future possibilities and translating them into breakthrough strategies


  • Uses SME/LOB meetings and best practices to develop content to support the course objectives and assessment

  • Reviews metrics that provide data for process measurement, business operations or risk assessment

  • Other duties as required

  • Identifies the developmental needs of others, and coaches and mentors others to improve their knowledge or skills.

  • Defines curriculum learning objectives and course outline using new approaches and tactics, designs curriculum, and develops/builds training content and materials.

  • Develops and tracks metrics that provide data for process measurement, business operations or risk assessment.

  • Uses SME/LOB meetings and best practices to develop content to support the course objectives and assessment.

  • Performs complex job and task analysis for training and curriculum redesign purposes.

  • Manages project portfolios to allow cross-prioritization of projects for budget forecasting purposes; ensure projects are strategically aligned, and ensures projects stay on track.