Staff Accounting Assistant (Payment Processing)

Description

Staff Accounting Assistant

Southern Company is a leading producer of clean, safe, reliable and affordable energy, and we approach each day as a vital step in building the future of energy. At Southern Company we are always looking ahead, and our innovations in the industry—from new nuclear to deployment of electric transportation and renewables —help brighten the lives and businesses of millions of customers nationwide.

The primary role of the Staff Accounting Assistant is to ensure the accurate and timely posting of customer payments and deposit of funds for Georgia Power’s mailed-in payments, and for multi-account customers served by Alabama, Georgia, and Southern Company’s Summary Billing process. The successful candidate will work with a team of staff accounting assistants to sort, scan and process check and electronic payments, provide support to customer and operating company personnel on payment related research and issue resolution. The role will provide an array of support functions ranging from equipment operation to data entry to research and customer interaction. This is a fast-paced, high-volume environment that respects and acknowledges individual effort. If you are committed to creating positive employee and customer interactions, please submit your resume for consideration.

This position is responsible for the following activities:

• Processing incoming payment transactions to accurately post to customers’ accounts.

• Ensure balancing of deposits with daily posting files

• Perform research to ensure timely resolution of payment issues.

• Monitor and complete exception items.

• Work with customers and operating company personnel to recommend/provide the best payment channel solution to meet the customer’s need.

We’re looking for candidates that have the following job experience and education:

• High School diploma or GED required (additional educational experience is a plus)

• Ideal candidate will have a minimum of 1 year experience working in a payment acceptance/processing environment.

• Experience working with OPEX equipment and Mavro, Wausau, or other payment processing software is a plus) preferred.

• 10-key and Data Entry experience required

• Possess exceptional verbal and written communication skills.

• Strong interpersonal skills

• Strong decision-making skills

• Ability to develop and maintain relationships at all levels, both internally and externally

• Demonstrated ability to be a quick learner andthrive in a fast-paced and often changing environment.

• Ability to prioritize and flexibly alter daily work schedule to meet changing work volumes.

• Take personal responsibility for learning and supporting business objectives.

• Demonstrated problem solving skills.

We’re looking for candidates that have the following behavioral attributes:

• Model all aspects of Our Values: Safety First, Unquestionable Trust, Superior Performance, and Total Commitment

• Display a high amount of initiative and strategic thinking to create, implement, and support new ways of doing business and process improvement opportunities.

• Demonstrate a high level of self-awareness.

• Desire and ability for continued career growth

• Commitment to team environment

• Processing incoming payment transactions to accurately post to customers’ accounts

• Ensure balancing of deposits with daily posting files

• Perform research to ensure timely resolution of payment issues

• Monitor and complete exception items.

• Work with customers and operating company personnel to recommend/provide the best payment channel solution to meet the customer’s needs.

Please note that this job description is not intended to be an all-inclusive list

Disclaimer:

This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities

Southern Company (NYSE: SO) is America's premier energy company, with 46,000 megawatts of generating capacity and 1,500 billion cubic feet of combined natural gas consumption and throughput volume serving 9 million customers through its subsidiaries. The company provides clean, safe, reliable and affordable energy through electric operating companies in four states, natural gas distribution companies in seven states, a competitive generation company serving wholesale customers across America and a nationally recognized provider of customized energy solutions, as well as fiber optics and wireless communications. Southern Company brands are known for excellent customer service, high reliability and affordable prices that are below the national average. Through an industry-leading commitment to innovation, Southern Company and its subsidiaries are inventing America's energy future by developing the full portfolio of energy resources, including carbon-free nuclear, natural gas, renewables and energy efficiency, and creating new products and services for the benefit of customers. Southern Company has been named by the U.S. Department of Defense and G.I. Jobs magazine as a top military employer, recognized among the Top 50 Companies for Diversity by Diversity Inc, listed by Black Enterprise magazine as one of the 40 Best Companies for Diversity and designated a Top Employer for Hispanics by Hispanic Network. The company has earned a National Award of Nuclear Science and History from the National Atomic Museum Foundation for its leadership and commitment to nuclear development and is continually ranked among the top energy companies in Fortune's annual World's Most Admired Electric and Gas Utility rankings. Visit our website at www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law. #LI

Job Field: Accounting & Auditing

Job Type: Standard

Primary Location: Georgia-Metro Atlanta-Atlanta

Operating Company: Southern Company Services

Job Type: Standard

Travel (Up to...): Yes, 25 % of the Time

Union Covered: No

Work Location(s):

Georgia Power Headquarters - 241 Ralph McGill Blvd. NE (241ATLANTA)

241 Ralph McGill Blvd. NE

Atlanta, 30308

Req ID: SCS2011494