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Pacific Gas & Electric Company Technical Writer, Expert in Antioch, California

Requisition ID # 23507

Job Category : Engineering / Science

Job Level : Individual Contributor

Business Unit: Gas Operations

Job Location : Antioch

Company

Based in San Francisco, Pacific Gas and Electric Company, a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric utilities in the United States. And we deliver some of the nation's cleanest energy to our customers in Northern and Central California. For PG&E, Together, Building a Better California is not just a slogan. It's the very core of our mission and the scale by which we measure our success. We know that the nearly 16 million people who do business with our company count on our more than 24,000 employees for far more than the delivery of utility services. They, along with every citizen of the state we call home, also expect PG&E to help improve their quality of life, the economic vitality of their communities, and the prospect for a better future fueled by clean, safe, reliable and affordable energy.

Pacific Gas and Electric Company is an Affirmative Action and Equal Employment Opportunity employer that actively pursues and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job.

Department Overview

Gas Operations is focused on ensuring the safe and reliable flow of natural gas to our customers. As a whole, Gas Operations is responsible for all aspects of PG&E's gas distribution and transmission operations, including planning, engineering, maintenance and construction, restoration and emergency response.

Position Summary

Translates complex procedural information based on business requirements and standards into user-friendly references such as Policy and Procedures, user manuals and job aids. Collaborates with and gathers information from internal and external clients to develop documentation that is easy to understand and use. Performs document editing, document lifecycle management, basic web setup and document publishing.

Job Responsibilities

  • Demonstrates broad expertise, knowledge and technical competence and applies to wide ranging issues

  • Develops and implements communications, training and change management in support of major change management and implementation initiatives

  • Develops new and innovative technical documentation tools, processes and methods.

  • Leads large, cross-functional and complex technical documentation projects.

  • May act as a team lead and/or coach to developing employees.

Qualifications

Minimum:

  • Bachelors Degree in English or job-related discipline or equivalent experience

  • Job-related experience, 6 years

Desired:

  • Experience in process improvement

  • Experience in project management

  • Experience in technical writing

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