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National Grid Security Operator Distribution Electric Control Center in Altamont, New York

About us

National Grid is hiring a Security Operator for our Distribution Electric Control Center in Altamont NY.

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

Job Purpose

To supervise the operation of the distribution system, and monitor, operate and maintain control of the transmission, distribution and station facilities.

Key Accountabilities

· Accountable for the safe, secure, reliable, and efficient operation of National Grid’s New York’s Distribution system.

· Provide real-time analysis, monitoring, control, and emergency response for the distribution system, including:

· Coordinate planned, forced, and emergency outages with applicable entities.

· Perform Load Flow Analysis, Contingency Analysis using energy management applications such as Advance Distribution Management System (ADMS).

· Operate distribution system equipment within established ratings.

· Implementation of emergency procedures.

· Evaluate and assess actuation of automated systems

· Dispatch resources to provide load balancing and to maintain system within operating limits.

· Provide day-ahead analysis for the distribution system and take actions as necessary such that the system can be operated within real time and contingency limits.

· Monitor the health and accuracy of the Distribution Management System (DMS), reporting anomalies to responsible individuals.

· Review forecast weather conditions analyze potential impact to the system and develop action plans to mitigate developing system issues.

· Ensure compliance with all applicable regulating agency and company standards and procedures.

· Facilitate an error-free environment; to prevent personal injury, widespread outages, system-wide disturbances, and potential fines.

· Maintain close and effective working relationships with the DER Operators, Aggregators, CNI staff, Transmission Control Center, field work force, and with neighboring utilities, and customers.

Supervisory/Interpersonal- Experience Required

  • Excellent oral and written communication skills.

  • Proven strong interpersonal and human resources skills.

  • Demonstrated organizational and planning skills.


· 4-year Electrical Engineering/ Power Systems preferred or 3-5 years’ experience as an Operator or similar related experience.

· Experience with and knowledge of the operation of the electric distribution and transmission system and equipment.

· Familiarity with relationships between market and system operations

· Knowledge of energy management systems and related applications.

· Ability to evaluate courses of action, and to make decisions with potentially minimal information in real time and anticipatory timeframes.

· Proven leadership and interpersonal skills.

· Excellent verbal and written communication skills.

· Must have an operating knowledge of personal computers including Word and Excel.

· Ability to work rotating shifts for a 24/7/365-day operation.

More Information


$115k - $162k a year

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise.  We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve.  National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.