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Cleco IT Business Analyst in Alexandria, Louisiana

Depending on the volume of applications, this position may close to external applicants before the job posting end date expires.

Role Purpose

The IT Business Analyst II is an experienced professional that will focus on optimizing the use of software investments, analyzing data to facilitate decisions and assist in providing strategic solutions. Using fact-based analysis, the IT Business Analyst II will interact with the business unit to gather, propose and document requirements as related to potential enhancements. Recommends enhancements to existing processes to allow the system to meet the planned future goals of the business. The ideal candidate will be detail-oriented and will serve as the liaison between the business and IT to understand future goals and objectives and maintain context in order to achieve strategic visions.

Key Responsibilities

  • Champions a corporate culture that emphasizes transparency, integrity, safety, environmental responsibility, employee development, diversity and inclusion, customer service, and operational excellence.

  • Assess business needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes)

  • Develop, write, and communicate business requirements for the implementation of business solutions

  • Validate and monitor testing process by reviewing and approving test plans to ensure adequate testing with minimal risk

  • Investigate problems and develops recommendations for resolution

  • Identify risk associated with solutions and collaborate with IT resources for mitigation strategies

  • Produce communication materials such as presentations, and written and oral communications

  • Establish and maintain relationship with business partners in order to provide appropriate solutions. Keeps business partners informed of problems, issues, and resolutions

  • Articulate the business impact of opportunities and problems through financial and non-financial analysis

  • Maintain awareness of business strategies and objectives, including critical business problems and business goals. Keep abreast of industry trends and innovations in technology.

  • Establish and maintain relationship with business partners. Keep business partners informed of problems, issues, and resolutions


Required Education, Skills & Experience

  • Bachelor’s degree in Computer Science, Information Systems, Business or related field.

  • 3-5+ years of related experience

  • SAP experience required

  • Robust knowledge of leading practices for SAP in area of focus

  • Willingness and ability to learn new technologies on the job

  • Demonstrated ability to communicate complex results to technical and non-technical audiences

  • Proficient at functioning effectively within a team environment, present ideas and opinions in a respective and collegial manner

  • Strong business acumen related to the utility industry

  • Ability to multitask and manage multiple priorities

Licenses and Certifications

  • Entry Certificate in Business Analysis™ (ECBA™) or equivalent, Preferred

  • IT Process Certifications (ITIL, Six Sigma), Preferred

Key Competencies


  • Balances stakeholders

  • Builds effective teams

  • Business insight

  • Communicates effectively

  • Courage

  • Demonstrates self-awareness

  • Drives Results

  • Drives vision and purpose

  • Ensures Accountability

  • Instills trust

  • Nimble learning

  • Plans and Aligns

  • Safety

  • Strategic mindset


  • Analytical skills

  • Compliance

  • Computer Skills

  • Business Partnering

  • Business Requirements Analysis

  • IT Data Management

  • IT Implementation and integration

  • Assessment

  • Computer Skills

  • Strategic Planning

  • Project Tracking and Reporting

  • Data Collection and Analysis

  • Presentation Skills

Cleco Corporate Holdings LLC is a regional energy holding company that conducts its business operations through two subsidiaries, Cleco Power and Cleco Cajun. Headquartered in Pineville, Louisiana, and in business since 1935, the company has almost 1,500 employees.

Cleco Power

Cleco Power is a regulated electric public utility that owns 10 generating units with a rated capacity of 3,360 megawatts, 1,335 miles of transmission lines and 12,152 miles of distribution lines. Cleco Power uses multiple generating sources and multiple fuels to serve approximately 290,000 customers in 24 of Louisiana's parishes through its retail business and supplies wholesale power in Louisiana and Mississippi. Parishes served include Acadia, Allen, Avoyelles, Beauregard, Calcasieu, Catahoula, DeSoto, Evangeline, Grant, Iberia, Jefferson Davis, LaSalle, Natchitoches, Rapides, Red River, Sabine, St. Landry, St. Martin, St. Mary, St. Tammany, Tangipahoa, Vermilion, Vernon and Washington.

Cleco Cajun

Cleco Cajun is an unregulated utility company that owns 14 generating units with a rated capacity of 3,379 MWs and wholesale contracts serving nine Louisiana cooperatives, three wholesale municipal customers and one electric utility.