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PNM Resources SR OT/SCADA SYSTEMS SPECIALIST - 6086630 in Albuquerque, New Mexico

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PNM, Albuquerque, NM

Full/Part Time


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Applications must be submitted by: November 21, 2019


Department: Enterprise Systems & Storage


Able to work on callNERC experienceWindows server administation


This position is covered by NERC CIP cyber security standards. Prior to being hired, promoted, or transferred into the position, the candidate must successfully pass a Personnel Risk Assessment, which includes identity verification and a criminal background check. Prior to being granted unescorted access to cyber secure areas, the candidate must attend cyber security training; supplemental training for certain PNMR Energy/Generation/Plant Management Systems and annual cyber security training will be required. SUMMARY: Under limited supervision, performs a multitude of operational technology administration and technical support duties for multiple geographically distributed Energy/Generation Management Systems. Serves as a subject matter expert on implementation of Energy/Generation Systems technologies, implementation of NERC CIP compliance/security related controls, and technical support of Energy/Generation Management Systems operations for both PNM and TNMP. Supports a variety of PNMR projects related to operational technology. ESSENTIAL DUTIES AND RESPONSIBILITIES: Performs extremely complex work activities necessary to plan, design, acquire, develop, implement, support and maintain PNMR Energy/Generation/Plant Management SystemsImplements technology solutions to optimize the effectiveness of the PNMR Energy/Generation Management Systems environment, and help develop appropriate procedures and guidelines for their implementation and useActs as the first line of technical support in problem resolution for a variety of Energy/Generation Management Systems supporting grid and generation operationsKeeps the mission critical Energy/Generation Management Systems operational with nearly 100 percent availability Provides technical knowledge, leadership, and skill in support of special projectsImplements a variety of security and compliance related controls for the Energy/Generation Management Systems to protect them from cyber threatsProvides training and technical support to PNMR Energy/Generation Management Systems usersPerforms systems administration of computer operating systems such as UNIX/LINUX/Windows and other proprietary device platforms to include but not limited to operating system and firmware upgrades, security patching, system optimization, configuration management, performance, uptime, and health monitoringAdministers computer and proprietary/appliance based device hardware platforms including but not limited to server and desktop chassis, motherboard, NIC, display, hard drive, and SAN componentsFunctions as a project leader for small to large sized projectsHelps prepare, as necessary, accurate and complete documentation for end-user products and systems including instructions, processes, and proceduresPerforms compliance functions as stated in the NERC CIP and Reliability regulatory guidelinesEstablishes and implements disaster recovery and business continuity processes, tools, and procedures to support business resiliencyParticipation in rotational 24x7 on-call support requiredCOMPETENCIES: Expertise with SCADA (Supervisory Control and Data Acquisition) control systems, including Energy Management Systems (EMS), Generation Management Systems (GMS), and/or Distributed Control Systems (DCS)Expert knowledge of advanced information processing technology and basic knowledge of new and emerging technologies in a complex and heavily regulated operating environmentExpert knowledge of electrical grid technologies and protocols such as DNP3, ICCP, and other IEC related substation communication protocolsExperience testing procedures and safe practices to minimize data loss and ensure high data integrityExpertise of network data communications including TCP/IP, client/server functions, and hardware/software architecturesExpertise of IP addresses schema, user account set-ups, permissions and policies and emerging technologiesExpertise of x86/64, RS6000, and other proprietary hardwareExpert communication skills necessary to convey the mechanics and technical aspects of SCADA control system software and hardware products to junior level personnel, system operators, and other PNMR staff as necessaryAbility to effectively analyze the impact of enhancements and product upgrades and implement changes in a process managed mannerExpert knowledge of Information Security best practice such as NIST 800 series, ISO 27000 series, ISA, or COBITKnowledge of change management process such as ITIL, Six Sigma, or MSFExpert knowledge of security related compliance standards such as NERC CIP or comparable standards such as NRC, FISMA, PCI etc.Knowledge in systems automation leveraging scripting languages such as shell (bash), Python, Perl, VBscript, and PowerShellQUALIFICATIONS MINIMUM EDUCATION AND/OR EXPERIENCE: Bachelor's degree from four-year College or university in an engineering, technical or related discipline with five to seven years of related experience, or equivalent combination of education and/or experience related to the discipline. Control Systems, Energy Management Systems, SCADA, or power plant experience strongly preferred.CERTIFICATES, LICENSES, REGISTRATIONS:Must possess current, legally valid driver¿s license and meet the Company driving record requirements. Professional Certification in systems administration strongly desired, such as: Red Hat Certified System Administrator (RHCSA), Microsoft Certified Solutions Associate (MCSA), or comparable certifications. COMMUNICATION SKILLS: Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business communityAbility to effectively present information to top management, public groups, and/or boards of directorsAbility to read and understand procedures, process, or user manuals used to implement those instructionsCOMPUTER SKILLS: Advanced knowledge of word processing, spreadsheet, database, and presentation software.ANALYSIS AND PROBLEM-SOLVING ABILITY: Ability to solve complex problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. PHYSICAL DEMANDS: While performing the duties of this job, the employee is frequently required to sit up to 2/3 of the time. The employee must occasionally lift and/or move up to 100 pounds. Close vision (clear vision at 20 inches or less) required. WORK ENVIRONMENT: Computer room environment.Travel up to 10% of the time.


Salary Grade: G05Minimum Midpoint Maximum$73,080 - $98,658 - $124,236


PNM Resources and affiliates are Equal Opportunity/Affirmative Action employers. Women, minorities, disabled individuals and veterans are encouraged to apply.