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FirstEnergy Corp. Manager, Ethics & Compliance (Assurance) in Akron, Ohio

Manager, Ethics & Compliance (Assurance)


Akron, OH, US, 44308

Job Function: Legal

Employee Type: Reg Full Time (FT)

Requisition ID: 40307

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About the Opportunity

This is an open position with the FirstEnergy Service Company, a subsidiary of FirstEnergy Corp. [SC00]

The position is within the Ethics & Compliance group and reports to the VP and Chief Ethics and Compliance Officer. It can be in OH, PA, NJ, MD, or WV, with travel as needed.

The Ethics & Compliance (E&C) Assurance Manager will be responsible for leading the team that manages risk assessments and assurance activities for E&C. Responsibilities include establishing and managing the risk assessment framework and working collaboratively with other FirstEnergy teams responsible for various assurance activities to ensure a coordinated enterprise-wide approach. This role will also be responsible for identifying and managing E&C-related risks.

The Ethics & Compliance (E&C) group works to strengthen the company’s ethics and compliance profile for FirstEnergy’s operating companies. The team interacts with various functions to promote trust and respect, manage ethics and compliance risks, promote ethical business conduct, develop policies, procedures, and controls, and manage complaints and concerns. The team also performs risk assessments, conducts investigations, coordinates training, and manages ethics and compliance communications. This position will be expected to interact with all levels of the organization and lead a team of Compliance Specialists focused on risk assessments, practices & procedures, and surveys & reporting dashboards.

Responsibilities include:

  • Providing day-to-day leadership for Ethics & Compliance Assurance initiatives and continuous improvement, such as compliance and ethics officer dashboard, risk assessment, employee surveys

  • Overseeing the development and build-out of the Ethics & Compliance Assurance program

  • Overseeing the build-out of Assurance policies and procedures

  • Planning, delegating, and overseeing the execution of timely and robust risk assessments

  • Managing the Assurance team to create and maintain policy, procedure, and controls documentation

  • Managing the Assurance team to conduct periodic surveys and produce reporting dashboards

  • Coordinating with business units to identify and document key processes, risks, and controls

  • Evaluating the scope and testing approach of key controls to ensure they are fit for purpose and in accordance with established departmental standards

  • Leading testing and monitoring of key controls, along with thematic reviews in accordance

  • with the Ethics & Compliance program focus areas

  • Communicating relevant review findings to business unit management

  • Working with Legal and other functions to monitor, review, and analyze gaps between laws, rules, and regulations and existing policies and procedures to make recommendations for gap closure

  • Validating completion of required regulatory activities for applicable rule-making entities

  • Drafting and delivering regular status reports to leadership


  • Bachelor’s Degree in Finance, Accounting, Business Management, or related discipline is required.

  • Minimum ten years relevant work experience in roles of increasing responsibility is required. Relevant work experience includes work in ethic & compliance, internal audit, risk or similar functions.

  • Minimum of five years of work experience in ethics & compliance within the Utilities or Electricity sectors.

  • Able to develop and implement process improvements and efficiencies to improve work processes

  • Superior interpersonal, written, and verbal communication skills

  • Strong investigative and analytical skills

  • High degree of proficiency in organization, planning, and project management

  • Able to build relationships and credibility across the organization

  • Pragmatic with strong problem-solving skills and excellent attention to detail

  • Leadership skills with the ability to manage a team, delegate tasks, and provide guidance to team members

  • Analytical and quantitative skills with demonstrated ability to proactively identify complex challenges or roadblocks and make results-driven recommendations

  • Travel to Akron will be required if selected candidate is located outside of Akron

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.


Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification


FirstEnergy Human Resources Team


Nearest Major Market: Akron

Nearest Secondary Market: Cleveland

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