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FirstEnergy Corp. Energy Sales Rep - OH and PA in Akron, Ohio

Energy Sales Rep - OH and PA

Location:

Akron, OH, US, 44308

Job Function: Sales

Employee Type: Reg Full Time (FT)

Requisition ID: 35834

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts.

About the Opportunity

This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [SC00]

These positions are in the Energy Sales group reporting to the Director of Energy Sales. Sales staff will work from home or regional offices, but group reporting will be at the Akron, Ohio General Office.

The candidates selected for this position will represent FirstEnergy Advisors as an agent, selling energy consulting services and related products to residential, commercial and industrial customers in OH, PA, NJ, MD and other deregulated states. This employee will work with a team to create opportunities and then work independently to sell retail energy consulting services, primarily gas and electric, to customers at profitable margins.

The positions will primarily work in the industrial and commercial sales channel and will be expected to handle more complex relationships. All sales staff is expected to close sales at profitable margins to meet and/or exceed sales goals.

There are two openings. One will be based in Ohio and another in Pennsylvania, within FE service territory locations and will involve some travel and a flexible workday to accommodate meetings at various times and locations.

Responsibilities include:

  • Assist management in executing an agent energy business plan across all sales’ channels

  • Develop strategies to target customers, sell energy and grow customer base, including cold calling, electronic communications and in-person sales methods

  • Create sales opportunities by regularly calling, emailing and visiting current and potential customers

  • Develop and maintain a book of business that meets or exceeds energy sales and margin goals by consistently anticipating and delivering against action plans

  • Develop sales proposals for various customer channels

  • Research, analyze and understand the competitive marketplaces’ strengths and weakness to enhance sales

  • Manage contract process between customer and supplier and between supplier and FE Advisors

  • Consistently record sales calls, visits and follow-up and follow-through on leads and all contract activity

  • Provide high level customer service, continuous support and proactive involvement with customers

  • Develop effective working relationships with fellow employees and assist when workload requires additional resources

  • Assist leadership in reporting business unit active as they relate to sales activities and goals

  • Offer ideas and suggestions to improve work processes and projects with limited resources.

  • Develop beneficial relationships with suppliers to provide best prices and service to customers

  • Learn and grow knowledge of energy products and energy markets and know how market movements affect sales

  • Learn and understand utility rules and regulations in retail market space

  • Demonstrate competency and proficiency as a sales’ representative

  • Apply learned sales techniques and product knowledge to enhance book of business

  • Employ high level of utility knowledge regarding deregulation rules across multiple states

  • Relate knowledge of gas and electric markets and products and convey this knowledge to increasingly sophisticated customer base

  • Apply best practices and learned sales techniques to customer prospects and customer base

  • Develop and recommend sales programs and solutions that have a direct and positive effect on sales

  • Educate others on technical subject matters and make contributions to improve programs

  • Utilize fully developed supplier relationships to bid on FE Advisor customer proposals

Qualifications:

  • Bachelor's degree in business, marketing or related sales field with 4 years relevant work experience required. In lieu of degree, minimum 7 years relevant experience required. Relevant experience includes demonstrable success in directly selling products to residential or business customers

  • Demonstrable ability to independently target, analyze, price and close sales with customers in various channels

  • Working knowledge of energy markets and products available for sale

  • Proficient in Microsoft Office applications (Word, Excel, PowerPoint) along with in-house CRM systems.

  • Willingness to travel, up to 20% of time

  • Excellent written and verbal communication skills to effectively interact with customers, suppliers, supervisors, peers and employees and other partners involved in the sales process

  • Ability to rapidly assess and make recommendations to customers using analytical and interpersonal skills

  • Questioning attitude and willingness to make recommendations when process and system improvements are needed

  • Willingness to take on difficult challenges given various market conditions

  • Knowledge of electricity or energy markets

  • Positive attitude and proactive behavior

  • Ability to deliver accurate work in a timely manner

  • Experience handling customer concerns and resolving problems in an independent manner

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Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.

Safety

Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification

Exempt

FirstEnergy Human Resources Team

Nearest Major Market: Akron

Nearest Secondary Market: Cleveland

Job Segment: Consulting, Sales Rep, Energy, Sales, Technology, Research

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