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FirstEnergy Corp. Administrative Technician - Akron, OH in Akron, Ohio

Administrative Technician - Akron, OH


Akron, OH, US, 44308

Job Function: Administrative/Clerical

Employee Type: Reg Full Time (FT)

Requisition ID: 40904

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About the Opportunity

This is an open position with the FirstEnergy Service Company, a subsidiary of FirstEnergy Corp. [SC00]

The Administrative Technician position performs a variety of moderately complex technical administrative duties in support of administrative, budget, purchasing, and training activities for the External Affairs team. This position reports to the Director, External Affairs and is in Akron, Ohio.

FirstEnergy’s External Affairs team consists of Federal. State and Local Governmental Affairs, State and Federal Regulatory Affairs and Economic Development and serves as the primary contact with government officials that have the potential to impact our business interests.

Responsibilities include:

  • Promoting FirstEnergy’s Values & Behaviors

  • Preparing, reviewing, and processing a variety of documents such as requisitions, contracts, reports, training records and correspondence.

  • Monitoring and maintaining records, files, and databases, including populating Moody Analytics data, and posting to Economic Development SharePoint site and adding property data to LOIS real estate entries.

  • Developing queries, running ad hoc reports, and extracting administrative, purchasing, and financial data from multiple systems.

  • Researching, analyzing, compiling, tabulating, assembling, and tracking data using various computer applications and software.

  • Preparing summaries, forms, tracking systems, and spreadsheets.

  • Promoting the use of Regional External Affairs and Economic Development’s Customer Relationship Management (CRM) system (Microsoft Dynamics 365)

  • Consistently monitoring activities and expenditures and alert management regarding issues, needs or problems.

  • Maintaining knowledge of requirements, policies, and procedures relative to External Affairs; applying knowledge to job duties and ensure adherence.

  • Assisting in budget preparation and administration.

  • Performing basic accounts payable activities, analyzing information derived from systems and source documents; calculating and verifying amounts; entering information in appropriate systems; maintaining records; resolving payment issues (e.g., Ohio ESP IV economic development fund)

  • Preparing and reviewing purchase requisitions and contracts; ensuring budget availability; verifying compliance with purchasing policies and procedures; ensuring proper documentation is included; resolving purchasing issues as required.

  • Serving as liaison between External Affairs, other internal departments, outside agencies, and the public; providing information and assistance as appropriate.

  • Posting news updates to FE Economic Development web site.

  • Providing other technical administrative support tasks as required


  • High School Diploma or equivalent required. Associate degree is preferred.

  • Minimum 7 - 10 years work related work experience required. Related work experience includes SAS/Purchase Order Creation/Invoice payments; Microsoft Dynamics or other CRM software; MS Office applications (Excel, Power Point, and Word); Sharepoint is a plus.

  • Pass company Support and Selection Administrative Selection System (SASS) testing.

  • Proficient in SAP, particularly experience with Accounts Payable, establishing Vendors, Expense Accounts, creating Purchase Order documents preferred.

  • Proficient in Microsoft Office Applications (Word, Excel, Power Point, Sharepoint, Teams, Dynamics)

  • Strong sense of ownership and customer service with ability to be proactive to customer needs

  • Able to work in a team environment

  • Strong written and verbal communication skills

  • Able to maintain confidential information

  • Strong attention to detail and ability to work through detailed processes

  • Project Management experience preferred

  • Able to work multiple priorites and be flexible

EEI Testing

We administer selection tests for a variety of positions. The required tests have been developed by the Edison Electric Institute (EEI), a trade association of investor-owned electric utility companies. We strongly encourage potential employees to review all information, including the sample test brochures, and to use the available practice tests before taking the actual tests. Click this link to access the practice tests. You will be prompted for a name and password. Use firstenergy for both.

Practice tests provide sample questions and detailed discussions of the correct answers. It's important to take the practice test as you would the actual one, with similar intensity and concentration. You must have Adobe Acrobat Reader on your computer.

Note: EEI website does not allow access to actual tests. Testing is held at various locations throughout our service territory based on where the job is located.

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.


Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification


FirstEnergy Human Resources Team


Nearest Major Market: Akron

Nearest Secondary Market: Cleveland

Job Segment: Technician, Accounts Payable, Law, Developer, Clerical, Technology, Finance, Legal, Administrative