National Grid Team Administrator in Waltham, Massachusetts

*About the Position:*

The Service Delivery Team Administrator will be responsible for providing all aspects of administrative support, primarily to the Head of Enterprise Service Delivery (ESD) in the US, and secondarily to the US members of the Service Delivery Leadership Team and the broader ESD management team located in the US.

_Position Responsibilities (including but not limited to): _

The role will be responsible for a variety of administrative tasks that may change from time to time, but will help to ensure the efficient and smooth day-to-day operations of the US ESD organization. At times it will operate under direction and at other times expected to operate autonomously. Typical tasks will include (but are not limited to):

  • Assist in the planning and scheduling of meetings and conference room bookings; create agendas and capture detailed minutes/actions

  • Organize calendar/s and schedule appointments as required

  • Communication skills, including the composition and distribution of email, correspondence memos, letters, faxes and forms

  • Assist in the preparation of regularly scheduled and ad-hoc reports

  • Order office supplies; maintain office provisions inventory

  • Maintain contact lists

  • Arrange domestic and international travel itineraries

  • Reconcile and submit expense reports

  • Provide general support to visitors as needed

  • Act as the point of contact for internal and external clients

  • Liaise with executive and senior administrative assistants to handle requests and queries from senior managers

  • Provide general support to senior colleagues on specific initiatives as needed

_Knowledge & Experience Required:_



  • Educated to degree level, or an equivalent combination of education, training,and experience

  • 5 years of experience providing senior management support within a team

  • High level understanding of the various functions, processes and systems in an IS Service Delivery environment is desirable but not required

  • Fluency in Microsoft Office applications required; PowerPoint, Excel and Word


  • Ability to multi-task in a fast paced environment

  • Excellent interpersonal and communication skills

  • Administrative writing skills

  • Possess the highest level of integrity and confidentiality regarding organizational and company-confidential information


/National Grid is an equal opportunity employer thatvaluesa broad diversity of talent, knowledge, experience and expertise. We foster a culture ofinclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to bean affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team./


Job: *IS Service Delivery

Organization: *IS Service Delivery

Title: Team Administrator

Location: MA-Waltham

Requisition ID: 20172927