PSEG Business Support Specialist/Process Analyst in Springfield, New Jersey

Requisition ID: 33763

Job Function/Category: Finance / Accounting

Employment Type: Exempt Full Time

This is an exciting time to be joining PSEG. Our commitments, which include safety, integrity, customer focus, and diversity & inclusion, are the fabric of our culture and help drive the success of our business. We are fortunate to have an outstanding workforce of diverse and highly skilled talent who move us forward in our operational excellence journey. PSEG has more than 12,000 employees who are dedicated to the communities we serve and embody our vision: People providing Safe, Reliable, Economic and Greener Energy

This is a multi-level growth series position (Grade Level 26/27). The title and grade level assigned to the successful candidate will be determined by assessing skills and related experience, learned through the interview process, as they meet the criteria defined below.

At the Business Support Specialist Level:

Provide technical and financial expertise and support to PSE&G process owners/engineers relative to Third Party Billing, which includes: billing of recoverable project costs, collections and reconciliations. Create and maintain reports and analytics to monitor all costs and payments against contractual agreements, document the need for Change Orders. Has to be able to work with associates in the divisions and interface with the distribution project managers, engineers, and technicians to understand the individual project components and status. Resolve problems as they arise and function as a liaison between Third Party Billing and internal/external organizations. Record and maintain all relevant financial data in database. Assess potential value of database enhancements for improved prioritization according to business needs.

At the Process Analyst Level:

All of the above as well as:

Play a leadership role in the project interaction and formal understanding of the related components, setup meetings with external and internal counterparts. Lead and facilitate process improvement teams and document processes, procedures and work instructions. Prepare status reports for management, developing appropriate communication materials. Provide technical expertise and support to process owners and department associates. Drive improved user experience and operational results, utilizing leadership skills, data analysis and strong understanding of the business strategies. Foster the refinement, understanding and enhanced utilization of process and procedural measures and benchmarking.

Required – at the Business Support Specialist level:

• BS degree in Business in addition to 3+ plus years’ experience or 7 years equivalent professional experience

• Comprehensive knowledge of Excel, Access, Microsoft Office and FI and CO module in SAP

• Strong organization skills; ability to build and maintain effective partnerships within and across organization.

• Strong analytic capability and ability to work collaboratively with internal and external associates.

• Valid driver’s license.

• Must foster an inclusive work environment and respects all aspects of diversity. Must demonstrate and value differences in others' strengths, perspectives, approaches, and personal choices.

• Familiarity with existing technology offerings, including SAP, Access, Microsoft Office, Visio, DWMS and Excel.

Required at Process Analyst level:

All of the above as well as:

• 5 -10 years’ total relevant work experience

• In-depth knowledge of the Third Party Billing, Collection and relocation cost chargeback processes

• Strong strategic thinking, analytical, interpersonal, and leadership skills

• Able to prioritize multiple assignments and keep many responsibilities moving forward simultaneously

• Advanced knowledge of Access, Excel, DWMS and FI & CO module of SAP

• Able to provide billing and project creation guidance

• Presentation skills

• Excellent analytical and communication skills and able to convert data into meaningful analytical tools.

• Desirable:

• MBA or other advanced, management courses.

As an employee of PSE&G or PSEG Long Island, you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.

This site ( ) is strictly for candidates who are not currently PSEG employees. PSEG employees must apply for jobs internally through empower which can be accessed through the mypseg homepage by clicking on the employee center tab, then under the empower header, choose careers.

Business needs may cause PSEG to cancel or delay filling position at any time during the selection process

Public Service Enterprise Group (PSEG) is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legal protected characteristic. Legally protected characteristics included, race, color, religion, national origin, sex, age, marital status, sexual orientation, disability, or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.

Need to request an accommodation?

If you have a disability and need assistance submitting your resume, applying for a position or registering for a test, please call 973-430-3845. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved hiring decision

Diversity at PSEG: Equal Opportunity Employer

PSEG is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. PSEG's policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations.

Need to request an accommodation?

If you have a disability and need assistance submitting your resume, applying for a position or registering for a test, please call 973-430-3845. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.

PSEG is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.