NiSource Field Operations Leader in Springfield, Massachusetts

Provide leadership, direction, and performance coaching to the front-line workforce. Facilitate effective two-way communication, especially between front-line workers and the rest of the organization.

Actively manage the development, training, and evaluation of front line workers to improve individual and team performance.

Create an environment in which front-line workers are actively involved in the spirit and steps of Continuous Improvement (CI).

Ensure an ongoing relationship with key internal operations partners.

Lead safe, efficient operations, providing direction and support to ensure optimal use of resources and timely, safe, and quality service.

Build strong working relationships with internal and external groups to coordinate work efforts and support the community relationships of the Operations Center Management.

Manage the natural gas distribution plant operations within the field and coordinate activities with emergency response efforts.

Required for Selection:

High School Diploma or equivalent

Must possess a valid drivers license and be able to operate company vehicles.

Five (5) years experience in natural gas distribution operations (or equivalent, i.e. HVAC, plumbing, underground utility construction)

Demonstrated experience with quality improvement principles (e.g., process or productivity improvements, TQM)

Demonstrated knowledge of gas distribution field operations policies and procedures

Knowledge of mainframe operations support systems e.g., WMS, DIS, etc.

Demonstrated knowledge of actions to take when technical, functional and safety problems occur.

Strong knowledge of on-the-job safety and compliance requirements.

Demonstrated knowledge and ability to quickly assess and make sound decisions in emergency situations.

Demonstrated knowledge and ability to grasp technical explanations of plant/service scenarios and draw accurate conclusions.

Demonstrated Leadership experience

Preferred for Selection:

Bachelors or Associates degree from an accredited institution

Working knowledge of PC applications

Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.Respect and take into consideration diversity within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represent all walks of life and all backgrounds.Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.

Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits.

NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, genetic information, or any protected group status as defined by law. Each employee is expected to abide by this principle.By applying, you may be considered for other job opportunities.

Job Family: Operations Professional