San Diego Gas & Electric Residential Customer Programs Advisor II in San Diego, California

Job Description:

In a program capacity, the Customer Programs Advisor II is responsible for the design, implementation and management of all applicable customer programs targeting residential or commercial/industrial/agricultural customers in the SEU service area. These programs may administer directly by SEU or through an energy efficiency contractor. The Advisor II will be responsible for strategic, high-impact programs as well as multiple statewide efforts. In a segment capacity, this position is responsible for the largest and most crucial segment business plans and segment program goals. In either capacity, this position will be utilized as a leader in statewide and long-term strategic initiatives. This position will negotiate large contracts and manage multiple budgets and programs or segments. This position develops budgets and provides forecasting and tracking of budget and program results. This position requires a high level of analytical ability and the ability to identify trends and develop systems necessary for quality program management.


  • Responsible for the independent management, design, implementation and execution of various customer programs

  • Responsible for overall program/segment goals

  • Responsible for the implementation and adherence to regulatory program rules and business controls

  • Responsible for the development, management, reporting and forecasting of programs budgets

  • Regularly represents SEU interests and positions and works on a collaborative basis with regulatory authorities, energy efficiency contractors, key stakeholders, and other utility counterparts

  • Manage and monitor all aspects of customer communications, marketing outreach activities associated with program promotion and customer participation

  • Research and implement best practices related to program administration for SEU

  • Represent SEU externally on a local, statewide and national basis

  • Performs other duties as assigned

External Qualifications:


  • An undergraduate degree in business, architecture, marketing, engineering or equivalent experience and 5 or more years of previous experience or equivalent training and experience required

  • An advanced degree in business or marketing is desirable