Iberdrola USA System Operator - Dispatch & ECC (RGE 47786) Rochester NY in Rochester, New York


Business and Department

RGE-NY-West Avenue Rochester,NY



Scope of Work - Main duties, settings, geography, reporting relationships, other relationships:

Responsible for safe and reliable operation of the Bulk Electric System and all associated transmission and substation assets. Supervise and direct the activity of control room staff who direct the actions of field employees responsible for the operation and maintenance of the Company's electric power system and who respond to gas and electric trouble and outage. Has the responsibility and authority to implement real-time actions to ensure the stable and reliable operation of the Bulk Electric System. Monitors and responds to electric power system reliability events and operating parameter violations. Is responsible for the safety of employees involved in field operations and maintenance activity. Directs the switching of Company and interconnected electric power system facilities to maintain operation within respective reliability criteria.

MAJOR ROLES AND RESPONSIBILITIES (Scope of work - range of responsibilities):

  1. Monitors and evaluates electric power system alarms and events, prepares and initiates corrective action response. Anticipates and responds to actual or predicted thermal and voltage violations on the electric power system. Provides direction and assistance to operations staff during electric and/or gas system emergencies. Prepare reports on system disturbances as required.
  2. Responsible for complying with the applicable NERC reliability standards and applicable reliability criteria as defined by NPCC, NYISO, NYSRC, and internal policy and procedure.3. Evaluates reliability impact of planned maintenance outages. Reviews and directs the switching of Company electric transmission and distribution facilities for scheduled inspection, maintenance, and testing, and is responsible for the safety of employees involved with the associated field maintenance activity.4. Evaluates and directs the response to spontaneous transmission, generation, or substation equipment outages.

Initiates action to manage and limit risk of uncontrolled failure of components or cascading outages of the interconnection. Plans emergency isolation and restoration activity to minimize duration and number of customers interrupted to achieve CAIDI/SAIFI reliability targets 5. During normal and emergency conditions, has the authority to direct timely and appropriate real-time actions. Such actions shall include shedding of firm load to prevent or alleviate System Operating Limit or Interconnection Reliability Operating Limit violations. These actions are performed without obtaining approval from higher-level personnel within the organization. 6. Provides operations and communications interface with NYISO and market participants located in Company's area. Initiates control action or other processes as requested by NYISO within area of jurisdiction. Performs hourly energy accounting functions to support calculation of Company's transmission district load. 7. Directs after-hours customer service trouble dispatch activity including the dispatch of field operations crews in response to electric and gas distribution trouble and emergencies. 8. May direct, plan, document, review and/or appraise the work of subordinates, provide coaching, counseling, and disciplinary action for control room employees. Schedule shifts and provide technical guidance and expertise toemployees engaged in the operation of the electric and/or gas system. Develop and implement general operating practices, procedures, and methods that promote the safe and reliable operation of the electric power system.



Education & Experience Required:

  • Associates in Applied Science (A.A.S.) degree in electrical engineering technology with minimum required course work in ac and dc circuits and analysis, electronics, electrical machines, advanced trigonometry, circuit theory, and associated laboratories preferred or: Successful completion of Iberdrola USA equivalency exam plus ten (10) years of Electric Operations experience in transmission or distribution power systems in an Energy Control Center environment.

  • Successful completion of Iberdrola USA Operator Selection and Assessment examination.

  • Bachelor’s Degree in Electrical Engineering/Technology is preferred.

  • Supervisory experience desirable.

  • In-depth knowledge of interconnected electric power system operations, generation characteristics, electrical equipment operations, system protection.

  • Experience and knowledge of electric equipment isolation and tagging procedures.

  • Experience and knowledge of energy control systems and electric power system network analysis applications.

  • Knowledge of customer service procedures desirable.

  • Knowledge of outage management systems.

  • Knowledge of labor relations practices.


  • NERC Reliability Operator or Transmission Operator certification or the ability to certify within 6 months, asrequired.


  • Results and proactive orientation.

  • Strong analytical, leadership, interpersonal, and communications skills.

  • Able to make operational decisions under pressure.

  • Able to take on special projects.

  • Demonstrated administrative and decision-making abilities.

  • Required to work a 24X7 shift rotation comprised of 12-hour shifts that include nights, holidays, and weekends.

  • Ability to work effectively with all areas of the company.

AVANGRID is an Equal Opportunity / Affirmative Action employer. AVANGRID shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin.Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, protected veteran status or any other status protected by federal, state, or local law. The Company is committed to a policy in all of its employment practices of equal opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability, religion, marital status, veteran status, sexual orientation, or other protected status.

If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our Human Resources department at 877-387-9061 or careers@avangrid.com

Company: Rochester Gas & Electric (RGE)

Department: Dispatch & ECC

Job Title: System Operator – Dispatch & ECC

Reports to: Supervisor – Dispatch & ECC

Location: Rochester, NY (RGE-NY-West Avenue)

Cross Company Responsibility: Yes

REFERENCE: 5071726101

Publication date: 30.06.2017