Southern Company Trainer,Field Specialist in Naperville, Illinois

Trainer,Field Specialist


The Field Operations Trainer provides dedicated training for the Field Organization and will focus on preparing candidates to successfully complete training and certification requirements. This role is also responsible for on-going evaluation and accuracy of training programs providing input on course content. The Field Trainer is responsible for performing Operator Qualification evaluations (initial and requalification) and welding/joining qualifications to ensure alignment with federal guidelines. The trainer is also responsible for coaching and giving feedback to supervisors in regard to the readiness of the employee to complete tasks.

Functional Expertise:

  • Models adult learning principles as appropriate for varied training environments (instructor-led, video, CBT/WBT, etc.) coupled with strong platform skills.

  • Demonstrates mastery of effective facilitation to engage participants including the use of questioning, listening techniques and interventions that foster a safe learning environment.

  • Internalizes course content to ensure credible, learner-focused delivery.

  • Thorough knowledge and understanding of specific operating areas and gas industry, evaluation methodologies and ability to evaluate learning or performance improvement solution.

  • Delivers interactive training programs for new policies, procedures, technology and standards of performance with a strong focus on compliance training (OSHA, DOT, etc.).

  • Business Acumen:

  • Understands business processes and issues and how they relate to on-the-job application.

  • Performs Operator Qualification evaluations (initial and requalification) and welding/joining qualifications, to ensure alignment with federal guidelines.


  • Provides feedback to training leadership on programs delivered.

  • Provides feedback to participants’ manager regarding classroom performance and readiness to complete tasks and certifications.

Driving Results:

  • Responsible for coaching and providing feedback to employees to ensure proper and safe procedures are followed.

  • Accountable for ensuring that learning objectives have been met through the training experience.

Education, Certifications/Licenses:


  • High School education


  • BA/BS degree

  • Proven Facilitation Skills

  • Certified/Licensed Trade skills

Related Work Experience for a level 3 / 4:


  • 5 years of Field Operations Experience, extensive knowledge of systems and work procedures

  • Knowledge of the natural gas or utility industry


  • Experience with Arc and/or Gas Welding

  • Strong project management skills

  • Extensive technical knowledge of distribution field procedures and Operator Qualification

  • Qualified in plastic fusion procedures and technical expertise in various operating areas including welding, PE and mechanical joining

Required for a level 5 Field Trainer:

  • 5 years of System Operations Experience, extensive knowledge of systems and work procedures

  • Knowledge of pressure regulation and operation of pressure regulation devices.


  • Experience with Arc and/or Gas Welding

  • Strong project management skills

  • Extensive technical knowledge of System Operations and/or Transmission systems Operator Qualification

Specific Skills & Knowledge:


  • Exhibit strong working knowledge of specific operating areas related to the gas industry.

  • Pipeline field operation experience.

  • Professional demeanor, solid written and verbal communication and customer service skills and knowledge of adult learning principals.

  • Exceptional presentation and training delivery/platform skills

  • Excellent facilitation skills in group dynamics

  • Ability to “think on feet”, respond to student questions and create relevant business examples to illustrate key training points

  • Technical skills: Excel, Outlook and Power Point. MS Office Suite – intermediate proficiency; strong knowledge of utility applications

  • Ability to communicate effectively both written and verbally with all levels of a diverse organization

  • Ability to motivate and develop non-direct reports and deliver constructive feedback

  • Able to work well in a team-based setting

  • Able to meet very tight deadlines in a fast-paced and consistently changing environment

  • Self-Starter

  • Flexibility

  • Attention to detail

Working Conditions/Physical Requirements:

  • Occasional travel required depending on business needs and may require air travel and/or overnight stay for one or more nights

  • Ability to lift at least 40 pounds

Southern Company (NYSE: SO) is America's premier energy company, with 44,000 megawatts of generating capacity and 1,500 billion cubic feet of combined natural gas consumption and throughput volume serving 9 million electric and gas utility customers through its subsidiaries. The company provides clean, safe, reliable and affordable energy through electric utilities in four states, natural gas distribution utilities in seven states, a competitive generation company serving wholesale customers across America and a national recognized provider of customized energy solutions, as well as fiber optics and wireless communications. Southern Company brands are known for excellent customer service, high reliability and affordable prices that are below the national average. Through an industry-leading commitment to innovation, Southern Company and its subsidiaries are inventing America's energy future by developing the full portfolio of energy resources, including carbon-free nuclear, 21st century coal, natural gas, renewables and energy efficiency, and creating new products and services for the benefit of customers. Southern Company has been named by the U.S. Department of Defense and G.I. Jobs magazine as a top military employer, recognized among the Top 50 Companies for Diversity by DiversityInc, listed by Black Enterprise magazine as one of the 40 Best Companies for Diversity and designated a Top Employer for Hispanics by Hispanic Network. The company has earned a National Award of Nuclear Science and History from the National Atomic Museum Foundation for its leadership and commitment to nuclear development and is continually ranked among the top utilities in Fortune's annual World's Most Admired Electric and Gas Utility rankings. Visit our website at

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Field: Gas Pipeline Operations & Maintenance

Job Type: Standard

Primary Location: Illinois-Metro Chicago-Naperville

Operating Company: Nicor Gas

Job Type: Standard

Travel (Up to...): Yes, 25 % of the Time

Work Location(s):

G O Naperville - 1844 W Ferry Rd. (1844NapervilleCODE)

1844 W Ferry Rd.

Naperville, 60536

Req ID: GAS2000396