National Grid Technical Specialist (Assoc/Senior/Lead) - Telecom Ops NE in Massachusetts

_About the Position:_

This position provides deep and wide technical expertise to the Telecom Operations team based on their hands on experience within the telecom technologies. This individual is clearly seen by peers and clients as the subject matter expert in this area. This employee will apply the principles of system engineering at the conception, design and operation phases of project-grade construction, and any projects or groups of construction as the need arises. The employee will work closely with engineers, system architects, other infrastructure consultants, and support staff to solve business problems that directly impact the products and services provided by Telecom Operations. This employee would work in one of National Grid's field locations to support projects in MA, RI and/or NH.



_Position Responsibilities (including but not limited to):_

  • Broad knowledge of all infrastructure technologies, with comprehensive technical knowledge and hands-on experience in telecommunications technology area

  • Understanding of rules and regulations that govern the use of technology, such as NERC CIP, OP-18, NPCC, FAA and FCC licensing as well as internal policies

  • Ability to define and articulate the “big picture” long-term vision for the infrastructure, and develop short term plans to help achieve it

  • Ability to assist in the design / engineering of telecommunication solutions to maximize reliability and dependability while minimizing operational cost

  • Ability to prepare punch lists, as builts and work closeout documentation

  • Ability to influence technical teams and to assist as needed to provide one-lines, prints, configurations, specifications, material requirements, sourcing/selection of vendors and to process this information in work management, procurement and accounting systems

  • Ability to work to both internal and external budget and schedule constraints

  • Ability to provide timely and accurate reporting on project status, barriers and timelines

  • Ability to understand how the business OT and IT groups use telecommunication technologies today, assist with current business needs, and the architectural direction for the future

  • Be a technical subject matter expert for Telecom Operations in the Telecom Group Strategy reviews

  • Partner with Telecom Engineering and other groups to revise or adjust standards as appropriate

  • Work with Standards and Support to ensure proper documentation and field support

  • Ability to work off-hours and on-call and travel for projects assigned and/or system emergencies

_Knowledge & Experience Required:_

  • Minimum requirements are a Bachelors Degree in Engineering or Electronic Technology from an ABET accredited engineering school or, an Associates Degree in Engineering or Electronic Technology and a minimum five (5) years of equivalent technical experience

  • (Lead Technical Specialist requires a Bachelors Degree in Engineering or Electronic Technology from an ABET accredited engineering school or, an Associate Degree in Engineering or Electronic Technology and a minimum ten (10) years of equivalent technical experience

_Competencies:_* *

  • Strong working knowledge of technologies to include digital microwave, fiber optics, data communications equipment, ancillary systems, communications systems, wireless systems, telecommunication management tools, metering and related systems.

  • Ability to develop technical/financial business case (e.g., sanction document) with moderate oversight and direction

  • Ability to effectively lead committees and teams, mentor and train personnel, and make presentations

  • Ability to deliver technology solutions in accordance with regulatory standards and methodologies

  • Comprehensive technical leadership skills recognizable by others

  • Actively builds and maintains a network of relationships, outside of normal business contacts

  • Effectively organize tasks, manage multiple priorities, identify the critical path, and deliver on commitments

  • Identifies and actively solicits stakeholder input through the engineering processes

  • Ability to articulate business drivers and how information technology can be applied to meet the requirements of the business

  • Assess impact and quantify risk to ensure appropriate business decisions are made

  • Ability to simplify complex subjects in a way that can be easily understood by less technical audiences

  • Recognition of cyber security threats and risks, and importance of protecting the infrastructure

  • Capacity to learn and apply new technologies and concepts

  • Participation in organizations supporting telecom technology and innovation

  • Superb diagnostic, troubleshooting, analysis and problem-solving skills

  • Curious and creative, always questioning, and never satisfied by the status quo

  • Capable of providing accurate and detailed information for company programs and in support of company position

This position is one of National Grid’s career path roles which provide for promotional opportunities within and across salary bands as you develop and evolve in the position by gaining experience, expertise and acquiring and applying technical skills.

/National Grid is an equal opportunity employer thatvaluesa broad diversity of talent, knowledge, experience and expertise. We foster a culture ofinclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to bean affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team./

Job: *Maint & Construction

Organization: *Maint & Construction

Title: Technical Specialist (Assoc/Senior/Lead) - Telecom Ops NE

Location: Massachusetts

Requisition ID: 20171353

Other Locations: Rhode Island, New Hampshire