National Grid Cloud Service Manager in Hicksville, New York
_About the Position:_
In this role you will be a member of the Cloud Center of Excellence with working knowledge and experience in Hybrid Cloud adoption and deployment.
_Position Responsibilities (including but not limited to):_
Plan, build and deliver the cloud vision by providing technical expertise and guidance in cloud technologies.
Provide proven infrastructure deployments through continuous configuration automation (patterns and repeatable code).
Provide operational support for Cloud environment, inclusive of network, storage, compute, OS, and application services
Work with business units to enable migrations from on premise deployments to a public cloud environment.
Develop an agile deployment process to improve time to market for infrastructure request.
Work with a team of Architects and Engineers to develop approaches for cloud services.
Able to corral and coordinate significant volumes of information and provide insights into both qualitative and quantitative data.
Provide outputs that can contribute to management of the live services.
Develops own ideas, or the ideas of others, making all the necessary observations and tests and carrying them through to a full practical demonstration, wherever viable and feasible. Where necessary, designs data collection tools and techniques for both qualitative and quantitative data.
Identifies and responds to the key business drivers and those areas of business need which are not adequately supported by current and planned IT, within the strategic planning time frame. Develops the strategic response to the business requirement, and produces business cases for recommended new applications of information and communications technologies.
Reviews new business proposals and provides specialist advice on information management, including advice on and promotion of collaborative working and assessment and management of information-related risk.
Develops models and plans for the implementation of the strategy, taking advantage of opportunities to improve business performance.
_Knowledge & Experience Required:_
Well versed in cloud constructs from AWS, Azure and other Tier 1 providers.
Proven ability with java, powershell or 3rdparty software tools to create and deploy infrastructure as code.
Proven design, planning and implementation experience with all infrastructure components including Storage, Network and Compute technologies.
Experience with enterprise architectures a plus
Experience in developing low level designs
Work as part of a team to execute regionally while maintaining a global view.
An up to date knowledge current technology and IT service management
A demonstration of keeping abreast of trends in the IT industry
A proven knowledge of working in a multi partner outsourced environment
A sound grasp of utility business and partnering and knowledge of the full IT lifecycle will be essential.
Demonstrates consistent alignment with the core National Grid Leadership Qualities,/Creates the Future, Consistently Delivers Great Performance, Builds Relationships, Develops Self and Others./
Keeps overall objectives and strategies in mind, is not unnecessarily deflected by matters of detail.
Keeps commercial aspects continually in mind when taking actions or making decisions.
Is proactive, takes action and anticipates opportunities.
Acquires understanding of the underlying issues in complex problems or situations by correctly relating these to simpler or better understood concepts, models or previous experiences.
Relevant regulatory and industry standards and good practice. In particular ITIL.
Familiar with third party products and services and service level agreements knowledge.
Techniques for ensuring that full account is taken of customers’ real and stated needs in the delivery of IT services.
Methods and techniques for structured reviews, including reviews of technical diagrams, test plans, business cases and any other key deliverables. Examples: peer review, formal technical review.
Educated to degree level in a relevant discipline or an equivalent combination of education, training, and experience.
Experience in Service Architect / Service Strategist disciplines in an IS function.
ITIL v3 certification highly desirable.
/National Grid is an equal opportunity employer thatvaluesa broad diversity of talent, knowledge, experience and expertise. We foster a culture ofinclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to bean affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team./
Job: *Strategy & Architecture
Organization: *IS Service Delivery
Title: Cloud Service Manager
Requisition ID: 20171609
Other Locations: MA-Waltham, NY-Syracuse