Exelon Corporation Analyst (E02) OR Sr Analyst (E03), Receivables Mgmt in CHICAGO, Illinois
At Exelon, we've got a place for you! Join the nation's leading competitive energy provider, with one of the largest electricity generation portfolios and retail customer bases in the country. You will be part of a family of companies that strives for the highest standards of power generation, competitive energy sales, and energy delivery. Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce. Exelon will provide you the tools and resources you need to design, build and enhance a successful career. We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits. Join Exelon and share your passion at a forward-thinking Fortune 150 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. Energize your career at Exelon!
PRIMARY PURPOSE OF POSITIONThe Analyst or Senior Analyst, Receivable Management is responsible for daily commercial collection activities in accordance with established policies, practices and procedures.
PRIMARY DUTIES AND ACCOUNTABILITIES 1. Responsible for collection of customer accounts receivable balances leveraging automated tools2. Research and reconcile discrepancies relating to customer accounts3. Research and resolve unidentified customer payments4. Daily prioritization and managing collection activities calling on past-due customers using a variety of methods (email, letters, phone calls, 3rd party as-needed)5. Prepare reporting detailing at-risk/delinquent customers6. Participate in Customer account reviews with management7. Coordinate collection activity with sales, marketing and customer care departments
POSITION SPECIFICATIONS Minimum:•BS in Accounting, Economics, Finance, Mathematics, or a related degree •At least 5 years related experience including commercial collections experience •Knowledge of bad debt and write off process and its impact on the financials•Excellent organizational, verbal and written communication skills with ability to handle multiple duties•Must be self-motivated and possess excellent time management skills•Ability to make independent decisions and escalate issues to management when appropriate•Strong interpersonal skills with the ability to interact with commercial and functional partners, external counterparties, vendors, and management within Risk, Finance, and the Retail Business. Preferred:•Commercial collections experience within the energy industry. •Strong analytical skills, experienced negotiation skills, strong attention to details and problem solving techniques•Knowledge of front end credit evaluation, bankruptcies, and workouts. •Experience with automated collections software applications and/or systems implementations POSITION SCOPE The Analyst or Sr Analyst, Receivable Management has direct impact on Cash Collection activities and impacts company bad debt expense through collection activities performed. The incumbent delivers excellent customer service to internal/external customers, including but not limited to customers and internal, as well as interacts with departments such as Sales, Marketing, Customer Service, Transaction Management and Billing. One has extensive interaction with management as needed. Must be flexible in scheduling time and expected to be a participant in meetings The incumbent must be able to make independent decisions when necessary within DOFA guidelines. Works under general to limited supervision. This position has no direct supervisory responsibilities. DISCLAIMERThe preceding position description is intended to provide the general nature and level of work to be performed by employees within this classification. It is not intended to be a detailed description of the position or a comprehensive listing of all duties, responsibilities, and qualifications required of employees assigned to this position, nor is it intended to indicate the exact amounts of time an individual will perform various position duties. Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law. VEVRAA Federal Contractor EEO is the Law Poster http://www1.eeoc.gov/employers/poster.cfmREQNUMBER: 206567