Service Writer

Location Brownsville, WI Corporate Office

Employment duration Full time

Added to system 3/11/24 10:58 AM

Apply Now (https://phg.tbe.taleo.net/phg01/ats/careers/v2/applyRequisition?org=MICHELSCORP&cws=41&rid=10989)

Improving America’s infrastructure isn’t for the weak. It takes grit, determination, and hard work to execute high impact projects. Michels Corporation engages 8,000 people and 18,000 pieces of heavy equipment in our insatiable drive to be the best. Our work improves lives. Find out how a career as a Service Writer can change yours

As a Service Writer, you are responsible for maintaining accurate and on-time reports and records relative to the shops department’s operation. This position will process and review work orders to coordinate service for Michels equipment and vehicles, answer phone calls/emails and schedule maintenance of appointments. You will complete warranty paperwork and processing, complete entry into Fleet Software to record work performed, order, parts, etc. and coordinate with other shops on scheduling and rotation of trucks.

Why Michels?

• We are consistently ranked among the top 10% of Engineering News-Record’s Top 400 Contractors

• Our steady, strategic growth revolves around a commitment to quality

• We are family owned and operated

• We invest an average of $5,000 per employee on training each year

• We reward hard work and dedication with limitless opportunities

• We believe it is everyone’s responsibility to promote safety, regardless of job titles.

• We offer a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long-Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan. Depending on your positions and location you may participate in a different benefit plan.

  Why you?

• You thrive in fast-paced environments under tight deadlines

• You relish new challenges and evolving technology

• You enjoy collaborating and communicating with your teammates

• You like to know your efforts are noticed and appreciated

• You possess strong written and verbal communication skills

• You deliver exemplary customer service through interactions with others

  What it takes:

• Prior service writing and/or automotive experience

• Basic computer proficiency

• Customer service experience

  AA/EOE/M/W/Vet/Disability